Onsite IT Intern: End-User Support & Data Analytics

Parker Hannifin; Kalamazoo (MI); On-site; USD 2,066,000 - 2,755,000; Part time

Benefits offered by this job

Dress for Your Day policy

On-site Fitness Center

On-site cafeteria

Job summary

Parker Aerospace is seeking an IT Intern to maintain and support end users and workstation environments at the Parker Hydraulic Systems Division. You will install, maintain, and support hardware and software, aiding data analytics with Power BI reports and SQL queries.

The internship is onsite for Fall/Winter 2026-2027, up to 15 hours/week, offering hands-on experience in IT operations and manufacturing application support.

Qualifications

• Rising Junior or Senior pursuing Bachelor's degree in Computer Science or related field.
• At least 1 year of experience with maintenance and repair of computer hardware.
• IT Service Management ticketing tool such as ServiceNow preferred.

Responsibilities

• Must be self-motivated and a self-starter.
• This role supports the resolution of critical situation technical problems.
• Managing incidents and requests in coordination with global IT service desk, utilizing ITIL foundational principles.
• This role is the link between business applications and users from a technical and process perspective.
• This role is responsible for direct interaction with internal customers.
• This role requires you to drive results and proactively identify and resolve problems.
• Develops training materials to support process changes and new technology introductions.

Skills

Hardware maintenance

Power BI

SQL

Customer service

Education

Bachelor's degree in Computer Science or related field

Tools

ServiceNow

Job description

Parker Aerospace is seeking an IT Intern to maintain and support end users and workstation environments at the Parker Hydraulic Systems Division. You will install, maintain, and support hardware and software, aiding data analytics with Power BI reports and SQL queries.

The internship is onsite for Fall/Winter 2026-2027, up to 15 hours/week, offering hands-on experience in IT operations and manufacturing application support.