Information Technology Intern - Fall-Winter - Part-Time

Parker Hannifin Corporation; Kalamazoo (MI); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Dress for Your Day

On-site Fitness Center

On-site Cafeteria

Job summary

Parker Hannifin Corporation's Parker Aerospace division seeks an IT Intern to support end users and workstation environments at the Hydraulic Systems Division facility in Kalamazoo, MI. Responsibilities include hardware/software installation, maintenance, and user support, plus data analytics using Power BI and SQL.

On-site for Fall/Winter 2026-2027, up to 15 hours/week. You will engage with IT service management processes, help resolve incidents, and create training materials while gaining

Qualifications

• Must be self-motivated and a self-starter.
• Experience supporting end users and IT processes is preferred.
• Rising Junior or Senior pursuing Bachelor's degree in Computer Science or related field.

Responsibilities

• Maintain and support end-user workstation environment.
• Provide best-in-class customer service and resolve technical problems.
• Support data analytics by developing/reviewing Power BI reports and SQL queries.
• Assist with installation, maintenance of hardware/software, and ITIL-based incident/request handling.
• Develop training materials for process changes and new technology.

Skills

Self-motivation

Customer service

Education

Bachelor's degree in Computer Science or related field

Tools

ServiceNow

Job description

Parker Hannifin

At Parker Aerospace, we develop technologies and innovative solutions that enable reliable, efficient and increasingly sustainable flight for the lifecycle of the aircraft, including aftermarket support. Our passionate people with deep engineering expertise, together with our breadth of differentiated technologies, ensure that we make the extraordinary happen and continue to shape the future of aviation in partnership with our customers.

As a member of our team, you are instrumental in fulfilling our mission: 'Enabling Engineering Breakthroughs that Lead to a Better Tomorrow.' Pursuing a career at Parker presents unlimited opportunities for both professional and personal development. Working with some of the most brilliant minds in the industry, your contributions will be pivotal in developing innovative technologies and products, significantly contributing to Parker's goal of addressing the world's most pressing engineering challenges. At Parker, our team members belong, matter and make a difference.

Position Summary

The IT Intern will be responsible for maintaining and supporting the end users and workstation environment at the Parker Hydraulic Systems Division facility. The IT Intern will provide best in class customer service in carrying out their duties. The role provides installation, maintenance, and general support of hardware and software and supports end users with advanced questions or problems by identifying, researching, and resolving technical problems. The IT Intern will help support a variety of IT processes and manufacturing applications, that are critical to day-to-day business operations. The IT intern will support data analytics initiatives by developing, modifying, and reviewing Power BI reports and SQL queries. This internship is onsite for Fall/Winter 2026-2027 working no more than 15 hours/week.

Essential Functions

• Must be self-motivated and a self-starter.

• This role supports the resolution of critical situation technical problems.

• Managing incidents and requests in coordination with global IT service desk, utilizing ITIL foundational principles.

• This role is the link between business applications and users from a technical and process perspective.

• This role is responsible for direct interaction with internal customers.

• This role requires you to drive results and proactively identify and resolve problems.

• Develops training materials to support process changes and new technology introductions.

• Follow established safety and environmental policies, procedures, and methods applicable to the work area.

• Perform other duties as necessary.

Qualifications

Education

• Rising Junior or Senior pursuing Bachelor's degree in Computer Science or related field

Experience

• At least 1 year of experience with maintenance and repair of computer hardware

• IT Service Management ticketing tool such as ServiceNow preferred.

Parker Perks

• Dress for Your Day policy, offering flexible work attire options.

• A free, on-site, 24-hour Fitness Center available to all active Team Members.

• Grab a bite to eat at the on-site cafeteria that provides a wide array of breakfast, lunch, and snacks. We also have vending machines available during scheduled breaks and lunch periods.

Drug-Free Workplace

In accordance with Parker's policies and applicable state laws, Parker provides for a drug-free workplace. Therefore, all applicants seeking employment with Parker will be subject to drug testing as a condition of employment.

This position is subject to meeting U.S. export compliance and/or U.S Government contracting citizenship eligibility requirements.

Equal Employment Opportunity

Parker is an Equal Opportunity and affirmative Action Employer. Parker is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job related reasons regardless of race, ethnicity, color, religion, sex, sexual orientation, age, national origin, disability, gender identity, genetic information, veteran status, or any other status protected by law. However, U.S. Citizenship, Permanent Residency or other appropriate status is required for certain positions, in accord with U.S. import & export regulations.
('Minority / Female / Disability / Veteran / VEVRAA Federal Contractor')

If you would like more information about Equal Employment Opportunity as an applicant under the law, please go to Employees & Job Applicants | U.S. Equal Employment Opportunity Commission