Onsite Intelligence Associate - Corrections Investigations

ViaPath Technologies; Raleigh (NC); In loco; USD 42.000 - 66.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical, Dental & Vision Insurance

401(k) with employer matching

Paid time off

Descrizione del lavoro

ViaPath is seeking an Intelligence Associate 1 to join our team in Raleigh, NC. The role involves transcribing recorded calls using proprietary software, supporting Corrections Investigations with actionable intelligence, and delivering detailed reports to the customer.

The ideal candidate has a High School diploma or GED (Bachelor’s preferred), strong listening and typing skills, and the ability to testify in hearings. On-site work at the customer facility is required.

Competenze

• High School Diploma or GED; Bachelor’s preferred.
• 0-1 year of related administrative experience; Corrections/Police experience desired.
• Excellent verbal and written communication; strong listening and transcription skills.

Mansioni

• Listen to calls to extract data to help identify trends within the facilities
• Collects and compiles data
• Assist facility staff with investigations by utilizing specialized software
• Establish a fundamental understanding of the facility’s operation to include policies and procedures, and data sources available for analysis
• Proactively assist in helping the customer to accomplish objectives and mission
• Submit detailed reports to customer regarding intelligence findings
• Fulfill requests for all call recordings or other related data as authorized and requested
• Participation in court or other administrative related hearings as needed

Conoscenze

Transcription

Typing

Communication

Court testimony

Microsoft Office

Formazione

High School Diploma or GED

Bachelor’s degree preferred

Strumenti

Microsoft Suite

Descrizione del lavoro

ViaPath is seeking an Intelligence Associate 1 to join our team in Raleigh, NC. The role involves transcribing recorded calls using proprietary software, supporting Corrections Investigations with actionable intelligence, and delivering detailed reports to the customer.

The ideal candidate has a High School diploma or GED (Bachelor’s preferred), strong listening and typing skills, and the ability to testify in hearings. On-site work at the customer facility is required.