Onsite Insurance Follow Up Admin Support Representative

HOLLIS COBB ASSOCIATES LLC

Duluth (GA)

On-site

USD 30,000 - 42,000

Full time

4 days ago

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Job summary

Hollis Cobb Associates LLC seeks an onsite Insurance Follow Up Admin Support Representative to provide essential clerical support. The role emphasizes handling calls, printing, mailing, and file management while ensuring HIPAA-compliant practices.

Ideal candidates have 2+ years in medical billing/industry, strong Word/Excel skills, and the ability to work M-F 8am-4:30pm on site, with attention to detail and confidentiality.

Qualifications

High school diploma or equivalent is required.
2+ years of experience in medical billing.
2+ years of experience in medical industry preferred.
Experience working with government and commercial payers required.
Strong computer skills with Word and Excel.

Responsibilities

Answer and direct phone calls.
Printing, collating, mailing, logging and documentation.
Track processes and organize paper and electronic files.
Communicate in writing with departmental staff and others.
Assist in resolving administrative issues and respond to information requests.
Maintain HIPAA-compliant handling of medical records.

Skills

Microsoft Word

Microsoft Excel

Data entry

Medical terminology

Multi-tasking

Attention to detail

HIPAA compliance

Education

High school diploma or equivalent

Medical billing experience

Experience with government and commercial payers

CPAR certification

Tools

Windows OS

Digital fax

Record filing

Printer / Copier use

Job description

Onsite Insurance Follow Up Admin Support Representative

Job Category: Administrative Staff

Requisition Number: ONSIT001287

Posted : August 10, 2026
Full-Time
On-site

Locations

Showing 1 location

Must be able to work M-F 8am-4:30pm onsite. The Insurance Follow Up Administration Representative will be responsible for performing a variety of administrative and clerical tasks to support the Insurance Follow Up Operations Team. Duties include providing support to the managers and assisting in daily office needs.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Answer and direct phone calls
In charge of Printing and collating, mailing, logging, documentation
Tracking processes and action, organizing, filing paper and electronic files
Communicating effectively in written form to departmental staff and others as directed.
Assist in resolving any administrative issues
Respond to questions and requests for information
Acts as a liaison with other department
Works independently and within a team for ongoing projects
Adhere to the production standards set for the department and client
Accuracy and confidentiality in handling medical records in compliance with HIPPA, Federal, State and Company requirements
Other duties as assigned by manager

KNOWLEDGE, SKILLS, ABILITIES:

Intermediate to advanced computer skills using Microsoft Word and Excel (2+ years)
Ability to multi-task in a fast-paced environment
Working knowledge with Windows OS, digital fax procedure, organizing and filing physical and digital records Operating standard office equipment including printer, fax machine and copiers.
Excellent organizational skills with ability to work independently
Strong analytical/problem solving skills
High attention to detail
Prefer experience working in the Healthcare field

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

EDUCATION & EXPERIENCE:

High school diploma or equivalent is required
2 or more years of experience within the medical industry is preferred
2 or more years of experience in medical billing required
Experience working with both government and commercial payers required

PHYSICAL REQUIREMENTS:

While performing the duties of this job, the employee is occasionally required to stand or walk and lift and/or move up to 25 pounds. Also may be required to use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel or crouch or crawl; see, talk and hear.

WORK ENVIRONMENT:

Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Incumbent/employee works in a temperature-controlled office environment or a Work from Home office environment. Incumbent/employee must be able to work on a computer for the scheduled shift; answers and makes telephone calls using a standard or computer soft telephone; types on a standard keyboard; reads and comprehends information from a computer terminal and/or written resources and utilizes multiple screens and systems simultaneously. All incumbents/employees are provided a Webcam and are required to be on camera 100% of the time during the scheduled shift.

Hollis Cobb is an Equal Opportunity Employer

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Dedicated

Devoted to a task or purpose with loyalty or integrity

Detail Oriented

Capable of carrying out a given task with all details necessary to get the task done well

Motivations

Preferred

Goal Completion

Inspired to perform well by the completion of tasks

Self-Starter

Inspired to perform without outside help

Education

Required