Onsite Insurance Customer Care Rep — Licensing Path

VetJobs; North Carolina; On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Paid training

Medical benefits

Dental benefits

Vision benefits

401(k) with employer match

Paid time off

Employee discounts

Career growth opportunities

Job summary

Foundever in Fayetteville, NC is seeking a Customer Service Insurance Representative to handle inbound calls about insurance policies and assist with billing, endorsements, and policy changes. You will manage calls around military paydays and work on-site after remote training completes.

Requirements include 18+ years old, High School Diploma or GED, and open availability. Training is fully paid with comprehensive benefits and growth opportunities.

Qualifications

• High School Diploma or GED is required.
• Must be at least 18 years old to apply.
• Preferred: 6 months to 1 year in customer service.
• Open availability is required for this role.

Responsibilities

• Handle inbound calls about customers' insurance policies.
• Assist callers with inquiries on coverage, endorsements, billing, and policy changes.
• Manage high-volume billing inquiries, esp. around paydays.
• Work on-site after initial remote training completes.

Skills

System navigation

Empathy

Communication

Self-motivation

Organization

Availability

Education

High School / GED

Job description

Foundever in Fayetteville, NC is seeking a Customer Service Insurance Representative to handle inbound calls about insurance policies and assist with billing, endorsements, and policy changes. You will manage calls around military paydays and work on-site after remote training completes.

Requirements include 18+ years old, High School Diploma or GED, and open availability. Training is fully paid with comprehensive benefits and growth opportunities.