Onsite Inbound Call Center Specialist — Growth & Training

Conduent State & Local Solutions, Inc; Helotes (TX); On-site; USD 19,000 - 22,000; Full time

Benefits offered by this job

Benefits from day one

Paid time off

Paid training

Career growth

Job summary

Conduent State & Local Solutions, Inc. in San Antonio, TX is hiring an onsite Call Center Representative to provide high-quality customer service in a fast-paced environment. You will handle inbound calls, resolve inquiries, and deliver a positive customer experience while meeting performance goals.

This full-time role requires reliable attendance, basic computer skills, and strong communication. Training is provided with paid weeks, and the position offers benefits from day one, PTO, and

Qualifications

• High school diploma or GED required.
• Minimum 6 months of call center, customer service, or dispatch experience.
• Strong communication and customer service skills.
• Ability to work in a fast-paced call center environment.

Responsibilities

• Provide professional customer service via inbound calls
• Handle high-volume call center interactions efficiently and accurately
• Resolve inquiries and complaints in a timely manner
• Maintain accurate records through data entry and system updates
• Follow company processes, compliance standards, and quality guidelines
• Meet productivity, attendance, and performance metrics
• Collaborate with team members to improve customer satisfaction

Skills

Communication skills

Customer service

Computer literacy

Attendance reliability

Call center experience

Education

High school diploma or GED

Tools

CRM software

Data entry systems

Job description

Conduent State & Local Solutions, Inc. in San Antonio, TX is hiring an onsite Call Center Representative to provide high-quality customer service in a fast-paced environment. You will handle inbound calls, resolve inquiries, and deliver a positive customer experience while meeting performance goals.

This full-time role requires reliable attendance, basic computer skills, and strong communication. Training is provided with paid weeks, and the position offers benefits from day one, PTO, and