Onsite & Hybrid Call Center Agents

Bill Gosling Outsourcing; Hampton (VA); On-site; USD 30,000 - 45,000; Part time

Benefits offered by this job

Growth Opportunities

Comprehensive Training

Team-Oriented Culture

Diversity & Inclusion

Fun Workplace

State-of-the-Art Offices

Rewarding Work

Job summary

Join Bill Gosling Outsourcing in Hampton, Virginia, where we are committed to making lives better through customer care and financial services. We are seeking energetic individuals eager to contribute to a supportive and fun work environment.

Your role involves connecting with customers to collect overdue payments, ensuring genuine help while adhering to company policies. We celebrate diversity and promote from within, offering growth opportunities and comprehensive training.

Become a part of our vibrant culture where your contributions truly make a difference!

Responsibilities

• Contact customers via phone, email, and mail to collect overdue payments.
• Negotiate payment plans and settlements with customers to resolve outstanding debts.
• Document all customer interactions and payment arrangements accurately in the system.
• Follow up with customers to ensure payment agreements are upheld.
• Collaborate with other team members to develop strategies for improving collection efforts.
• Provide excellent customer service while adhering to company policies and regulations.

Job description

Overview

Join a team that’s passionate about making lives better. At Bill Gosling Outsourcing, we are a global leader in outsourcing solutions, focusing on making lives better, one connection at a time. We provide tailored solutions to businesses around the globe, specializing in customer care, sales, and financial services. We’re looking for enthusiastic, driven individuals to join our dynamic work environment where fun meets results!

Responsibilities

• Contact customers via phone, email, and mail to collect overdue payments
• Negotiate payment plans and settlements with customers to resolve outstanding debts
• Document all customer interactions and payment arrangements accurately in the system
• Follow up with customers to ensure payment agreements are upheld
• Collaborate with other team members to develop strategies for improving collection efforts
• Provide excellent customer service while adhering to company policies and regulations

Note

This posting is to build a candidate pool for anticipated future job openings. While there might not be an immediate vacancy, we encourage you to apply so you will have the opportunity to join our team when a position becomes available.

Why Join Us?

• Growth Opportunities: We believe in promoting from within and providing opportunities for career advancement.
• Comprehensive Training: We offer extensive paid training to ensure you’re equipped for success.
• Team-Oriented Culture: Work in a collaborative, supportive environment with peers who are passionate about what they do.
• Diversity & Inclusion: We celebrate the unique perspectives and contributions of all our employees.
• Fun Workplace: Join a vibrant team that knows how to have fun. From team engagement activities to social events, we foster a lively and inclusive work environment where you’ll build strong connections.
• State-of-the-Art Offices: Work in our modern, well-equipped offices designed to enhance collaboration and productivity.
• Rewarding Work: Help businesses grow while making a real difference in people’s lives.

Get to Know Us Better: Follow us to get an insider view of our team in action and our values in motion. Website – https://www.billgosling.com/careers

Diversity makes us stronger. We welcome applicants from all backgrounds and are committed to creating an inclusive and supportive workplace where everyone can thrive. Regardless of race, gender, age, ability status, or any other characteristic, you are valued here. If you require accommodations at any stage of the hiring process, we are happy to work with you to ensure you have the support you need — just let us know.

Bill Gosling Outsourcing – Where your career thrives!