Onsite HR Assistant: Timekeeping & Attendance

Tampa Family Health Centers, Inc.; Tampa (FL); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Paid holidays

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k)

Job summary

Tampa Family Health Centers is seeking a detail-oriented HR Assistant to support the daily callout process and time and attendance administration across the organization. This role receives and documents employee callouts, promptly communicates information to the appropriate leaders, monitors attendance records in ADP, and prepares accurate reports for Human Resources and operational review.

The HR Assistant handles sensitive information with discretion and refers leave, accommodation, employee

Qualifications

• High school diploma or GED required.
• At least two years of HR, timekeeping, payroll support, or administrative experience involving confidential records.
• Experience entering data, maintaining logs, resolving discrepancies, and preparing routine reports.
• TFHC training on callout procedures, ADP time and attendance workflows, confidentiality, records handling, and escalation protocols.

Responsibilities

• Serve as a designated point of contact for employee callouts and record the employee’s name, work location, scheduled shift, time of notice, and information required by the callout procedure.
• Notify the employee’s leader and other designated contacts promptly so coverage needs can be addressed.
• Maintain a complete callout log and follow up on missing information or notices submitted outside the established process.
• Review ADP time and attendance records for missed punches, tardiness, early departures, absences, and other exceptions.
• Prepare daily, weekly, and monthly attendance reports for HR and operational leaders, including trends, recurring exceptions, and outstanding corrections.
• Coordinate with employees and leaders to obtain information needed to resolve timekeeping exceptions and route corrections through the established approval process.
• Track attendance occurrences under organizational policy and flag records requiring HR review.
• Refer potential FMLA, ADA, pregnancy-related accommodation, workers’ compensation, or other leave matters to the designated HR specialist without requesting unnecessary medical details.
• Reconcile callout records with schedules and ADP entries, and elevate discrepancies that could affect payroll accuracy.
• Maintain organized, confidential records and support attendance audits, policy communications, and process improvements.
• Respond to routine employee and leader questions about callout procedures, timekeeping steps, and where to submit requests.
• Perform other related HR administrative duties as assigned.

Skills

Timekeeping

Data entry

Payroll support

Confidential records

ADP knowledge

Communication

MS Outlook

MS Excel

Recordkeeping

Tools

ADP time and attendance

Outlook

Excel

Job description

Tampa Family Health Centers is seeking a detail-oriented HR Assistant to support the daily callout process and time and attendance administration across the organization. This role receives and documents employee callouts, promptly communicates information to the appropriate leaders, monitors attendance records in ADP, and prepares accurate reports for Human Resources and operational review.

The HR Assistant handles sensitive information with discretion and refers leave, accommodation, employee