Onsite Healthcare Scheduling Specialist

Optum; Renton (WA); On-site; USD 25,000 - 38,000; Full time

Job summary

Renton Assured Home Health, a part of LHC Group, is seeking a Scheduling Specialist to manage patient referrals and visit schedules using an online system. You will collaborate with team leaders to match clinicians to patient needs and ensure timely start-of-care visits.

The role requires a high school diploma or equivalent and preferable 1+ year scheduling experience in healthcare; strong organizational, customer service, and communication skills are essential.

Qualifications

• High school education or equivalent experience.
• 1+ years of scheduling experience in healthcare with online scheduling.
• Knowledge of state and federal regulations governing OASIS visits.

Responsibilities

• Uses automated scheduling system to manage a service calendar for episodic and per visit patients.
• Processes workflow for scheduled, missed, rescheduled, reassigned, declined, and delivered visits.
• Monitors referrals daily and assigns clinicians for start of care visits.
• Communicates with field staff about visits awaiting action or unresolved issues.

Skills

Organizational skills

Customer service

Communication

Decision making

Education

High school diploma or equivalent

Tools

Online scheduling system

Job description

Renton Assured Home Health, a part of LHC Group, is seeking a Scheduling Specialist to manage patient referrals and visit schedules using an online system. You will collaborate with team leaders to match clinicians to patient needs and ensure timely start-of-care visits.

The role requires a high school diploma or equivalent and preferable 1+ year scheduling experience in healthcare; strong organizational, customer service, and communication skills are essential.