Home Health Scheduling & Care Coordination Specialist

UnitedHealth Group; Lexington (KY); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Comprehensive benefits package

Incentive and recognition programs

401k contribution

Job summary

Caretenders, a part of LHC Group, is hiring a Scheduling Specialist to manage patient referrals and visit calendars using an online system. You will assign assessments and visits ordered by physicians, collaborating with the Team Leader to match clinicians to patient needs.

The role emphasizes strong organizational, communication, and decision-making skills, with a focus on regulatory understanding for OASIS visits and reassessment processes.

Qualifications

• High school education or equivalent required.
• Experience with scheduling in health care is preferred.

Responsibilities

• Uses an automated scheduling system to maintain a calendar of services for episodic and per-visit customers.
• Processes workflow for scheduled, missed, rescheduled, reassigned, declined, and delivered visits.
• Monitors referrals daily and assigns clinicians and case managers for start of care visits.
• Communicates daily with field staff regarding visits not addressed or resolved.

Job description

Caretenders, a part of LHC Group, is hiring a Scheduling Specialist to manage patient referrals and visit calendars using an online system. You will assign assessments and visits ordered by physicians, collaborating with the Team Leader to match clinicians to patient needs.

The role emphasizes strong organizational, communication, and decision-making skills, with a focus on regulatory understanding for OASIS visits and reassessment processes.