Home Health Scheduling Specialist | Equity Options

Optum; Rogers (AR); On-site; USD 22,000 - 31,000; Full time

Job summary

Access Home Health, part of the LHC Group and Optum family, is hiring a Scheduling Specialist in Rogers, AR. You will manage patient referrals and visit schedules using an online scheduling system, coordinating with clinicians to match patient needs.

Responsibilities include processing scheduled/ missed/ rescheduled visits, monitoring referrals, and daily communication with field staff to resolve delays. High school education required; scheduling experience preferred.

Qualifications

• High school education or equivalent experience.
• 1+ years scheduling experience in a health care setting using an online scheduling system.
• Exceptional organizational, customer service, communication, and decision-making skills.
• Working knowledge of state and federal regulations governing OASIS visits, supervisory, and reassessment visits.
• LPN license.

Responsibilities

• Utilizes an automated scheduling system to maintain a calendar of services for both episodic and per visit customers
• Processes workflow for requested scheduled, missed, rescheduled, reassigned, declined, and delivered visits
• Monitors pending referrals daily and assigns licensed professional and case manager for all start of care visits
• Communicates daily with field staff regarding any visits unaddressed in late, pending, or incomplete status for resolution as appropriate

Skills

Scheduling experience

Organizational skills

Customer service

Communication skills

Decision-making

Regulatory knowledge

Education

High school diploma or equivalent

Tools

Online scheduling system

Job description

Access Home Health, part of the LHC Group and Optum family, is hiring a Scheduling Specialist in Rogers, AR. You will manage patient referrals and visit schedules using an online scheduling system, coordinating with clinicians to match patient needs.

Responsibilities include processing scheduled/ missed/ rescheduled visits, monitoring referrals, and daily communication with field staff to resolve delays. High school education required; scheduling experience preferred.