Health Operations & Service Accounts Associate (Onsite)

UnitedHealth Group; Draper (UT); On-site; USD 28,000 - 50,000; Full time

Job summary

UnitedHealth Group’s Optum unit is seeking an onsite Service Account Manager Associate in Draper, UT. This full-time role supports Business Operations by handling process and operational tasks, quality reporting, audits, and continuous improvement initiatives while delivering accurate service to customers.

You will work 8-hour shifts between 7:00 am and 7:00 pm, Monday through Friday, with occasional overtime.

Qualifications

• High School Diploma / GED required.
• Must be 18 years of age or older.
• Experience with Microsoft Office, including Excel and Outlook.
• Proficient with data entry; keyboarding and ten-key by touch.
• Ability to work full-time onsite at 12921 S Vista Station Blvd, Ste 200, Draper, UT 84020.
• Ability to work any 8-hour shift Monday–Friday, 7:00 am–7:00 pm.

Responsibilities

• Processing banking financial transactions and tax-related corrections.
• Post contributions and other transactions to accounts.
• Reconciling internal accounts.
• Researching complex customer issues.
• Providing exceptional customer service in a fast-paced environment while dealing with sensitive information and situations.

Skills

MS Office

Excel

Outlook

Data entry

Multi-programs

On-site

Education

High School Diploma / GED

Job description

UnitedHealth Group’s Optum unit is seeking an onsite Service Account Manager Associate in Draper, UT. This full-time role supports Business Operations by handling process and operational tasks, quality reporting, audits, and continuous improvement initiatives while delivering accurate service to customers.

You will work 8-hour shifts between 7:00 am and 7:00 pm, Monday through Friday, with occasional overtime.