Onsite Front Desk & Administrative Associate

MCS; Philadelphia (Philadelphia County); On-site; USD 23,000 - 25,000; Full time

Job summary

MCS in Philadelphia is seeking a Receptionist & Customer Service Associate for an on-site role to route incoming calls and visitors to the right associates efficiently. The position also handles administrative tasks from time to time at the reception desk.

The role requires greeting visitors, managing mail, coordinating events, and ensuring lobby security. Strong communication and MS Office proficiency are essential to support operations and finance teams.

Qualifications

• Excellent oral and written communication skills; strong interpersonal skills.
• Ability to interact with customers at all levels via phone manner or visitors.
• High-level of attention to detail.
• Ability to multi-task effectively and maintain organization and composure under high pressure.
• Strong knowledge of Microsoft Office (Outlook, Teams, Word).

Responsibilities

• Greet each visitor with a professional demeanor.
• Diary all visitors and vendor deliveries.
• Ensure office security and manage front desk.
• Transfer calls to the appropriate MCS office and representative.
• Assist with opening, sorting and scanning mail.
• Ensure lobby, conference rooms, and break-out room are kept orderly.
• Complete special projects with operations and finance team.
• Coordinate employee and client events.
• Other duties as assigned.

Skills

Communication skills

Customer interaction

Attention to detail

Multi-tasking

Microsoft Office

Decision making

Education

Associate's degree preferred

High School Diploma or equivalent

1-2 years related work experience

Job description

MCS in Philadelphia is seeking a Receptionist & Customer Service Associate for an on-site role to route incoming calls and visitors to the right associates efficiently. The position also handles administrative tasks from time to time at the reception desk.

The role requires greeting visitors, managing mail, coordinating events, and ensuring lobby security. Strong communication and MS Office proficiency are essential to support operations and finance teams.