Onsite Field Technician I - Tablet and Kiosk Support

Aventiv Technologies, LLC; Bangor (ME); Hybrid; USD 38,000 - 52,000; Full time

Job summary

Aventiv Technologies, LLC is seeking a Field Service Technician I in Bangor, ME. The role entails traveling to various facilities to maintain and repair company products, particularly tablets. Responsibilities include providing technical support, managing inventory, and ensuring effective tablet usage by incarcerated individuals.

The ideal candidate will have a high school diploma and the ability to work in challenging environments. Preferred experience includes telecommunications repair and working with small hand tools.

Qualifications

• Ability to work in difficult environments, especially corrections.
• Experience with Windows OS and Microsoft tools.
• Ability to quickly learn company products and features.

Responsibilities

• Serve as primary representative between facility personnel and account management.
• Manage and maintain assigned company inventories and assets.
• Provide technical support and troubleshoot issues with tablets.

Skills

Customer service understanding

Self-training on communications-based products

Strong communication skills

Multi-tasking and prioritization

Education

High school diploma or GED

Tools

Small hand tools

Job description

Aventiv Technologies, LLC is seeking a Field Service Technician I in Bangor, ME. The role entails traveling to various facilities to maintain and repair company products, particularly tablets. Responsibilities include providing technical support, managing inventory, and ensuring effective tablet usage by incarcerated individuals.

The ideal candidate will have a high school diploma and the ability to work in challenging environments. Preferred experience includes telecommunications repair and working with small hand tools.