Onsite Field Solutions Engineer

Cumulus Digital Systems; United States; On-site; USD 95,000 - 140,000; Full time

Benefits offered by this job

Competitive base salary with project-b

Equity incentive plan

Unlimited PTO

Per diem for lodging and meals when on

Relocation assistance

Health and dental insurance

Flexible Spending Account and retiree

Job summary

Cumulus Digital Systems seeks a Field Solutions Engineer to drive on-site adoption of Cumulus workflows at active customer sites. You will embed with customer teams, train crews, monitor data quality, and troubleshoot device and workflow issues to prevent project risks.

You will deliver structured training across contractors and supervisors, adapt to varying skill levels and languages, and maintain compliance dashboards while coordinating with project managers to stay aligned on schedules and

Qualifications

• Bachelor’s degree in engineering or equivalent technical field experience required.
• Minimum 3+ years in field operations or construction technology roles; experience may substitute for degree.
• Experience working with contractors or craft labor preferred.
• Ability to coach and communicate effectively in high-pressure environments.
• Willingness to embed on customer sites for extended periods (12–24 months).

Responsibilities

• Embed with customer teams to ensure correct usage of Cumulus workflows.
• Shadow installers and QC personnel to reinforce proper usage.
• Provide coaching and retraining at the job site as needed.
• Maintain a visible presence in daily operations.
• Deliver structured training to installers, foremen, QC managers, supervisors, and subcontractors.
• Adapt training to varying skill levels and languages.
• Record attendance and ensure workforce readiness.
• Perform daily data audits of workflow completion and QC sign-offs.
• Identify data gaps and collaborate with crews to fix root causes.
• Monitor device performance, tool calibration, and attribution data.
• Maintain and update job site compliance dashboards.
• Troubleshoot device pairing, connectivity, and credential issues.
• Document field issues with clear reproduction steps.
• Escalate design concerns to Deployment Eng. or PMs.
• Reduce support burden via proactive problem solving.
• Participate in daily briefings and weekly steering sessions.
• Provide insights on adoption, risks, and bottlenecks.
• Serve as a trusted advisor for site leadership on workflows.
• Coordinate with Project Managers for schedule alignment.

Skills

Strong communication

Coaching

Interpersonal skills

Influence without authority

Troubleshooting (mobile devices)

Adaptability

PPE compliance

Education

Bachelor’s degree in engineering (mechanical, electrical, industrial, or related)

Equivalent experience in technical field operations or construction technology

Tools

Mobile devices & software workflows

Job description

Cumulus Digital Systems seeks a Field Solutions Engineer to drive on-site adoption of Cumulus workflows at active customer sites. You will embed with customer teams, train crews, monitor data quality, and troubleshoot device and workflow issues to prevent project risks.

You will deliver structured training across contractors and supervisors, adapt to varying skill levels and languages, and maintain compliance dashboards while coordinating with project managers to stay aligned on schedules and