Onsite Field Service Technician – Printer & IT Support

Creative Solutions Services, LLC; Denver (CO); On-site; USD 22,000 - 29,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid time off

Job summary

CompucomStaffing is seeking an onsite Field Service Technician in Denver, CO to provide end-user support and perform break-fix, IMAC, and project work across a range of IT equipment. Experience with Lexmark, Fujifilm, and large format printers is highly preferred.

Qualified candidates will have 1–3+ years in field service or IT support, a valid driver’s license, reliable vehicle, and strong customer service skills. On-call rotation and SLA adherence are required.

Qualifications

• Minimum 1–3+ years of field service or IT support experience.
• Strong hardware break-fix and repair experience.
• Experience with laser printers, POS systems, PCs, and network devices.
• Experience with Lexmark, Fujifilm, and large format/plotter printers preferred.
• CompTIA A+ certification preferred but not required.
• Valid driver’s license and reliable vehicle.
• Experience with Client, Dell, Lenovo equipment is a plus.

Responsibilities

• Troubleshoot and repair printers (Lexmark, Client, Fujifilm, and large format/plotters), laptops, desktops, POS systems, servers, restaurant IT hardware, and network equipment
• Support multiple customer accounts while meeting service expectations
• Meet Service Level Agreements (SLAs), including 4-6-hour response requirements
• Accurately document work performed, parts used, and time entries
• Participate in an on-call rotation to support after-hours customer needs

Skills

Field service experience

Printer repair

IT hardware troubleshooting

Laptops/Desktops/POS

Customer service

Tools

Printers (Lexmark, Fujifilm)

POS systems

Networking devices

Job description

CompucomStaffing is seeking an onsite Field Service Technician in Denver, CO to provide end-user support and perform break-fix, IMAC, and project work across a range of IT equipment. Experience with Lexmark, Fujifilm, and large format printers is highly preferred.

Qualified candidates will have 1–3+ years in field service or IT support, a valid driver’s license, reliable vehicle, and strong customer service skills. On-call rotation and SLA adherence are required.