Field Service Technician

Creative Solutions Services, LLC; Denver (CO); On-site; USD 22,000 - 29,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid time off

Job summary

CompucomStaffing is seeking an onsite Field Service Technician in Denver, CO to provide end-user support and perform break-fix, IMAC, and project work across a range of IT equipment. Experience with Lexmark, Fujifilm, and large format printers is highly preferred.

Qualified candidates will have 1–3+ years in field service or IT support, a valid driver’s license, reliable vehicle, and strong customer service skills. On-call rotation and SLA adherence are required.

Qualifications

• Minimum 1–3+ years of field service or IT support experience.
• Strong hardware break-fix and repair experience.
• Experience with laser printers, POS systems, PCs, and network devices.
• Experience with Lexmark, Fujifilm, and large format/plotter printers preferred.
• CompTIA A+ certification preferred but not required.
• Valid driver’s license and reliable vehicle.
• Experience with Client, Dell, Lenovo equipment is a plus.

Responsibilities

• Troubleshoot and repair printers (Lexmark, Client, Fujifilm, and large format/plotters), laptops, desktops, POS systems, servers, restaurant IT hardware, and network equipment
• Support multiple customer accounts while meeting service expectations
• Meet Service Level Agreements (SLAs), including 4-6-hour response requirements
• Accurately document work performed, parts used, and time entries
• Participate in an on-call rotation to support after-hours customer needs

Skills

Field service experience

Printer repair

IT hardware troubleshooting

Laptops/Desktops/POS

Customer service

Tools

Printers (Lexmark, Fujifilm)

POS systems

Networking devices

Job description

At CompucomStaffing, you're more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance.

Our client is currently seeking a qualified Field Service Technician to join their team onsite in Denver, CO and provide end-user support. The technician will perform break-fix, IMAC (Install, Move, Add, Change), and project work while supporting a wide range of IT equipment. Candidates with hands-on experience supporting Lexmark, Client, Fujifilm, and large format/plotter printers are strongly preferred.

The ideal candidate must possess a valid driver’s license, clean MVR, and reliable vehicle.

Duties and Responsibilities

• Troubleshoot and repair printers (Lexmark, Client, Fujifilm, and large format/plotters), laptops, desktops, POS systems, servers, restaurant IT hardware, and network equipment
• Support multiple customer accounts while meeting service expectations
• Meet Service Level Agreements (SLAs), including 4-6-hour response requirements
• Accurately document work performed, parts used, and time entries
• Participate in an on-call (OC) rotation to support after-hours customer needs

Skills and Qualifications

• Minimum 1 to 3+ years of field service or IT support experience preferred
• Strong hardware break-fix and repair experience
• Experience supporting laser printers, POS systems, PCs, and network devices
• Experience supporting Fujifilm and large format/plotter printers is a strong plus
• Familiarity with ticketing and dispatch systems
• Excellent troubleshooting, communication, and customer service skills
• Experience working independently in a customer-facing environment
• Training provided for candidates with strong technical aptitude and customer service skills
• CompTIA A+ certification preferred but not required
• Lexmark certifications and printer repair experience are strongly preferred
• Experience with Client, Dell, Lenovo equipment is a plus

Wage Range

The rate for this position is between $15.75 - $21.00 per hour, unlesslocal minimum wage is higher. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.

Benefits

The Company offers a comprehensive benefit package that you can elect into including but not limited to the following benefits, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, life insurance, AD&D insurance, disability plans, Employee Assistance Program, paid holidays (up to 6 days annually), paid time off (minimum of 10 days annually), paid parental leave (minimum of 10 days annually), 401(k), FSA/HSA pre-tax benefits.

The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

W2 only, no Corp to Corp.

Equal Employment Opportunity

CompucomStaffing, a division of CompuCom Systems, Inc., is an Equal Opportunity Employer. We provide IT staffing services and solutions to Fortune 1000 companies as well as small and mediumbusiness.

For more information, visit www.compucom.com.

Work Authorization

Candidates mustbe authorized towork in the United States without the need for current or future employer sponsorship.

Arizona Applicants

TO THE EXTENT REQUIRED BY APPLICABLE LAW, THE COMPANY MAINTAINS A SMOKE-FREE WORKPLACE.

California Residents

PLEASE REVIEW THE CALIFORNIA CONSUMER PRIVACY ACT NOTICE.

We will consider for employment all qualified applicants, including those with criminal histories, arrest, and conviction records in a manner consistent with the requirements of applicable state and local laws. This includes the City of Los Angeles Fair Chance Initiative for Hiring Ordinance as well as the San Francisco Fair Chance Ordinance.

Maryland Applicants

UNDER MARYLAND LAW, AN EMPLOYER MAY NOT REQUIRE OR DEMAND, AS A CONDITION OF EMPLOYMENT, PROSPECTIVE EMPLOYMENT OR CONTINUED EMPLOYMENT, THAT AN INDIVIDUAL SUBMIT TO OR TAKE A LIE DETECTOR OR SIMILAR TEST. AN EMPLOYER WHO VIOLATES THIS LAW IS GUILTY OF A MISDEMEANOR AND SUBJECT TO A FINE NOT EXCEEDING $100.

Massachusetts Applicants

IT IS UNLAWFUL IN MASSACHUSETTS TO REQUIRE OR ADMINISTER A LIE DETECTOR TEST AS A CONDITION OF EMPLOYMENT OR CONTINUED EMPLOYMENT. AN EMPLOYER WHO VIOLATES THIS LAW SHALL BE SUBJECT TO CRIMINAL PENALTIES AND CIVIL LIABILITY.

Rhode Island Applicants

THE COMPANY IS SUBJECT TO CHAPTERS 29-38 OF TITLE 28 OF THE GENERAL LAWS OF RHODEISLAND, ANDIS THEREFORE COVERED BY THE STATE’S WORKERS’ COMPENSATION LAW.

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