Onsite Field Service Engineer I — Medical Imaging

GE HealthCare; Nevada (MO); On-site; USD 75,000 - 100,000; Full time

Job summary

GE HealthCare seeks a Field Service Engineer to perform preventive maintenance and basic repairs on medical equipment across x-ray, R&F, and mammography modalities. The role supports installations and on-call scheduling, with a focus on customer satisfaction and service excellence.

Ideal candidates have an associate degree or equivalent military training plus 2 years of service experience, or a high school diploma with 4 years of relevant work.

Qualifications

• Associate degree in related field or equivalent military education and 2 years of experience servicing electronic equipment
• Or high school diploma/GED and 4 years of relevant experience
• Or a graduate of the GEHC Apprentice Program
• Must have and maintain a valid Driver’s License
• Experience with Web applications as well as Microsoft suite of products
• Legal authorization to work in the U.S. is required; no visa sponsorship
• Ability to be available after hours and/or work a rotating on-call schedule including weekends
• Demonstrated ability to manage multiple priorities while maintaining customer satisfaction

Responsibilities

• Perform timely and accurate preventative maintenance on medical equipment in a hospital or healthcare system
• Troubleshoot and perform basic service repairs on customer equipment
• Assist more experienced field engineers with equipment installations and more complex repairs
• Proactively engage with team members to ensure customer solutions
• Maintain relationships with customers and ensure timely communication and follow-up to drive satisfaction
• Adhere to policies and document work daily, including debriefing and parts orders
• Partner with customer or sales to recommend value-added services
• Follow escalation processes to resolve customer issues
• Work location primarily Las Vegas with support in Kingsman, AZ

Skills

Valid Driver's License

Troubleshooting

Customer service

On-site field work

Communication

Education

Associate degree or military equivalent

High school diploma/GED + 4 years experience

GE HealthCare Apprentice Program

Tools

Microsoft Office

Web applications

Job description

GE HealthCare seeks a Field Service Engineer to perform preventive maintenance and basic repairs on medical equipment across x-ray, R&F, and mammography modalities. The role supports installations and on-call scheduling, with a focus on customer satisfaction and service excellence.

Ideal candidates have an associate degree or equivalent military training plus 2 years of service experience, or a high school diploma with 4 years of relevant work.