Onsite Field Engineer — IT, Networking & Hardware

Wayne State University; Grand Rapids (MN); On-site; USD 45,200 - 52,700; Full time

Benefits offered by this job

Flexible working arrangements

401(k) matching

Employee Assistance Program

Professional development opportunities

Company-paid time off

Job summary

A managed IT services company in Grand Rapids is seeking a dedicated technician to provide hands-on support at client locations, ensuring timely resolution of technical issues across hardware and software. The role involves installing equipment, troubleshooting onsite issues, and collaborating with technical teams. Ideal candidates will have a valid driver's license, strong troubleshooting skills, and mechanical aptitude. The company offers flexibility in work arrangements and a supportive, people-first culture.

Qualifications

• Familiarity with troubleshooting technical issues.
• Valid driver's license and vehicle access required.
• Ability to collaborate effectively with technical staff.

Responsibilities

• Provide hands-on support at client sites for technical issues.
• Install and set up new hardware and software.
• Maintain accurate timesheets and documentation of troubleshooting procedures.

Skills

Troubleshooting skills

Understanding of networking concepts

Mechanical aptitude

Job description

A managed IT services company in Grand Rapids is seeking a dedicated technician to provide hands-on support at client locations, ensuring timely resolution of technical issues across hardware and software. The role involves installing equipment, troubleshooting onsite issues, and collaborating with technical teams. Ideal candidates will have a valid driver's license, strong troubleshooting skills, and mechanical aptitude. The company offers flexibility in work arrangements and a supportive, people-first culture.