Onsite Events Coordinator

State-of-South-Carolina; South Carolina; On-site; USD 21,000 - 30,000; Full time

Job summary

South Carolina State Museum (SCSM) is seeking a Special Events Assistant to serve on-site during events, ensuring a welcoming, organized, and professional experience for guests, clients, and vendors. You will assist with event coordination, admin tasks, and guest services while upholding museum policies and safeguarding exhibits.

Candidates should have strong customer service and interpersonal skills, plus basic computer proficiency and a willingness to learn Tripleseat and Galaxy for payments.

Qualifications

• Strong customer service and interpersonal skills.
• Basic computer skills and willingness to learn new software systems.
• Ability to remain professional and composed in fast-paced or high-pressure environments.
• Ability to stand and walk for extended periods.
• Ability to follow written and verbal instructions and enforce policies respectfully.
• Reliable, punctual, and available to work evenings, weekends, and holidays.
• Ability to work independently and as part of a team.
• Experience in event hosting, hospitality, customer service, or a related field.
• Experience with event management or booking software (e.g., Tripleseat).
• Experience processing payments or operating point-of-sale systems (e.g., Galaxy).
• Familiarity with event coordination or venue operations.

Responsibilities

• Greet and direct guests, clients, and vendors in a professional and courteous manner.
• Serve as the primary on-site point of contact during events.
• Coordinate with vendors, caterers, and museum staff to support event execution.
• Work with the Event Coordinator to set up and execute events according to established plans.
• Monitor event areas for compliance with museum policies, safety guidelines, and schedules.
• Provide oversight in galleries and event spaces to protect exhibits and ensure appropriate guest behavior.
• Assist with event setup, placement of materials, and adjustments as needed.
• Maintain cleanliness and organization of event spaces during events.
• Assist with guest flow, crowd management, and overall event logistics.
• Support breakdown activities, including light cleanup and coordination with setup teams.
• Conduct post-event walkthroughs to ensure spaces are left in acceptable condition.
• Perform administrative tasks assigned by the Rentals Manager, including newsletters, spreadsheets, and general office support.
• Learn and use the Tripleseat booking system for event scheduling and client management.
• Learn and process payments through the Galaxy payment system according to established procedures.
• Perform other duties as assigned.

Job description

South Carolina State Museum (SCSM) is seeking a Special Events Assistant to serve on-site during events, ensuring a welcoming, organized, and professional experience for guests, clients, and vendors. You will assist with event coordination, admin tasks, and guest services while upholding museum policies and safeguarding exhibits.

Candidates should have strong customer service and interpersonal skills, plus basic computer proficiency and a willingness to learn Tripleseat and Galaxy for payments.