Special Events Assistant

State-of-South-Carolina; South Carolina; On-site; USD 21,000 - 30,000; Full time

Job summary

South Carolina State Museum (SCSM) is seeking a Special Events Assistant to serve on-site during events, ensuring a welcoming, organized, and professional experience for guests, clients, and vendors. You will assist with event coordination, admin tasks, and guest services while upholding museum policies and safeguarding exhibits.

Candidates should have strong customer service and interpersonal skills, plus basic computer proficiency and a willingness to learn Tripleseat and Galaxy for payments.

Qualifications

• Strong customer service and interpersonal skills.
• Basic computer skills and willingness to learn new software systems.
• Ability to remain professional and composed in fast-paced or high-pressure environments.
• Ability to stand and walk for extended periods.
• Ability to follow written and verbal instructions and enforce policies respectfully.
• Reliable, punctual, and available to work evenings, weekends, and holidays.
• Ability to work independently and as part of a team.
• Experience in event hosting, hospitality, customer service, or a related field.
• Experience with event management or booking software (e.g., Tripleseat).
• Experience processing payments or operating point-of-sale systems (e.g., Galaxy).
• Familiarity with event coordination or venue operations.

Responsibilities

• Greet and direct guests, clients, and vendors in a professional and courteous manner.
• Serve as the primary on-site point of contact during events.
• Coordinate with vendors, caterers, and museum staff to support event execution.
• Work with the Event Coordinator to set up and execute events according to established plans.
• Monitor event areas for compliance with museum policies, safety guidelines, and schedules.
• Provide oversight in galleries and event spaces to protect exhibits and ensure appropriate guest behavior.
• Assist with event setup, placement of materials, and adjustments as needed.
• Maintain cleanliness and organization of event spaces during events.
• Assist with guest flow, crowd management, and overall event logistics.
• Support breakdown activities, including light cleanup and coordination with setup teams.
• Conduct post-event walkthroughs to ensure spaces are left in acceptable condition.
• Perform administrative tasks assigned by the Rentals Manager, including newsletters, spreadsheets, and general office support.
• Learn and use the Tripleseat booking system for event scheduling and client management.
• Learn and process payments through the Galaxy payment system according to established procedures.
• Perform other duties as assigned.

Job description

Job Overview

Are you looking to be part of an innovative team of professionals dedicated to telling South Carolina's diverse stories? As the storytellers of South Carolina, the South Carolina State Museum (SCSM) shares the state's rich natural history, cultural diversity, innovative spirit, and artistic creativity through its permanent collections, educational programs, exhibitions, and digital resources.

The Special Events Assistant serves as an on-site representative of the South Carolina State Museum during events, ensuring a welcoming, organized, and professional experience for guests, clients, and vendors. This position supports event coordination, administrative functions, and guest services while ensuring adherence to museum policies and proper care of facilities and exhibits. The position reports to the Special Events Manager.

Job Responsibilities

• Greet and direct guests, clients, and vendors in a professional and courteous manner.


• Serve as the primary on-site point of contact during events.


• Coordinate with vendors, caterers, and museum staff to support event execution.


• Work with the Event Coordinator to set up and execute events according to established plans.


• Monitor event areas for compliance with museum policies, safety guidelines, and schedules.


• Provide oversight in galleries and event spaces to protect exhibits and ensure appropriate guest behavior.


• Assist with event setup, placement of materials, and adjustments as needed.


• Maintain cleanliness and organization of event spaces during events.


• Assist with guest flow, crowd management, and overall event logistics.


• Support breakdown activities, including light cleanup and coordination with setup teams.


• Conduct post-event walkthroughs to ensure spaces are left in acceptable condition.


• Perform administrative tasks assigned by the Rentals Manager, including newsletters, spreadsheets, and general office support.


• Learn and use the Tripleseat booking system for event scheduling and client management.


• Learn and process payments through the Galaxy payment system according to established procedures.


• Perform other duties as assigned.

• Strong customer service and interpersonal skills.


• Basic computer skills and willingness to learn new software systems.


• Ability to remain professional and composed in fast-paced or high-pressure environments.


• Ability to stand and walk for extended periods.


• Ability to follow written and verbal instructions and enforce policies respectfully.


• Reliable, punctual, and available to work evenings, weekends, and holidays.


• Ability to work independently and as part of a team.

• Experience in event hosting, hospitality, customer service, or a related field.


• Experience with event management or booking software (e.g., Tripleseat).


• Experience processing payments or operating point-of-sale systems (e.g., Galaxy).


• Familiarity with event coordination or venue operations.

• This position is event-based, and hours will vary depending on scheduled events.


• Candidates must be available to work evenings, weekends, and holidays as required.

Work Environment

Work is performed in a fast-paced, event-driven environment within museum facilities and occasional outdoor spaces. Duties require extended periods of standing and walking; frequent interaction with guests, vendors, and staff; and the ability to perform light physical tasks such as bending, reaching, or lifting items up to 25 pounds. The role also requires navigating indoor and outdoor event areas, sometimes in crowded or loud settings. Occasional administrative office work is required. Most work hours occur during evenings and weekends.