Onsite Event Workforce Coordinator

The Kraft Group; Foxborough (MA); On-site; USD 24,000 - 31,000; Full time

Job summary

The Kraft Group in Foxborough, MA is seeking a Workforce Coordinator to support administrative functions for part-time TeamOps staff and help implement welfare programs aligned with organizational goals.

You will serve as a liaison between TeamOps and Kraft Group companies, building relationships and driving a positive employee experience while coordinating events, training, recognition programs, and operational logistics.

Qualifications

• Bachelor's degree preferred.
• 3+ years of experience in a fast paced, event-based environment.
• Possess strong quantitative, analytical, and technical skills.
• Ability to work under pressure, meet deadlines and be accountable for performance.
• Highly organized, detail oriented with the ability to multi-task.
• Demonstrate excellent interpersonal skills with all levels of organizational customers and team members.
• Ability to communicate information effectively, accurately, and concisely to staff via multiple mediums of communication.
• Proactively define problems, identify solutions, and provide recommendations for corrective action.

Responsibilities

• Contribute to the implementation and oversight of staff-related programs (communication and engagement strategies) with an emphasis on creating a positive culture, enhancing the employee experience, and streamlining administrative and/or operational processes.
• Provide onsite workforce support during assigned events by resolving routine staff questions and operational issues within established procedures and escalation guidelines.
• Complete required notification and documentation for employee injuries and reported policy infractions in accordance with established procedures and reporting timelines.
• Coordinate execution of the TeamOps employee recognition program for assigned events in accordance with established program guidelines.
• Facilitate new hire functional training and administer all quizzes, tours, and hands-on activities on a weekly basis and maintain required training completion records.
• Oversee uniform and equipment distribution area with emphasis on quality control, item availability, and budget management.
• Analyze post-event Supervisor feedback and present summary of opportunities to improve on operations or advise on trends that should be addressed by leadership.
• Work collaboratively with the Project Management Team to analyze employee show rates, call offs and no-shows post events to gauge accuracy and stability of workforce.

Skills

Event coordination

Communication skills

Analytical skills

Organization

Team player

Education

Bachelor's degree

Job description

The Kraft Group in Foxborough, MA is seeking a Workforce Coordinator to support administrative functions for part-time TeamOps staff and help implement welfare programs aligned with organizational goals.

You will serve as a liaison between TeamOps and Kraft Group companies, building relationships and driving a positive employee experience while coordinating events, training, recognition programs, and operational logistics.