Onsite Event Coordinator, Food Program & Guest Experience

Fooda; New Albany (OH); On-site; USD 25,000 - 30,000; Part time

Benefits offered by this job

Competitive wages

401k matching

Advancement opportunities

Networking with local restaurants

Free food

Job summary

Fooda is seeking part-time onsite support staff in the United States to help run office lunch programs. You will set up and tear down event spaces, assist with POS systems, and provide excellent customer service during lunch periods. Prior catering or serving experience is preferred, with flexibility to work 5–25 hours per week.

Compensation includes competitive hourly wages and a 401k with company match. This is a great opportunity to grow within a dynamic, tech-driven food program within

Qualifications

• Customer service experience preferred; ability to interact with customers professionally.
• Strong communication and interpersonal skills for a fast-paced start-up environment.
• Comfort with technology and quick to learn Fooda’s tech stack and SOPs.

Responsibilities

• Support Fooda events onsite: set-up, tear down, cleaning, problem-solving and ensuring high-quality setup and customer experience.
• Master Fooda’s technology and standard operating procedures.
• Resolve issues like incorrect orders, late deliveries, or miscommunication.
• Troubleshoot POS, onsite tech, and TV menu boards as needed.
• Conduct onsite promotions and coach users of the mobile app.
• Provide real-time customer service to resolve issues with consumers.
• Audit restaurant event setup for consistency and quality.
• Escalate issues to Operations Manager when needed.
• Work 5–25 hours per week, primarily during lunch hours; hours may vary by market.

Skills

Customer service

Communication

Technology-savvy

Organization

Self-starter

Tools

POS system

TV menu boards

Job description

Fooda is seeking part-time onsite support staff in the United States to help run office lunch programs. You will set up and tear down event spaces, assist with POS systems, and provide excellent customer service during lunch periods. Prior catering or serving experience is preferred, with flexibility to work 5–25 hours per week.

Compensation includes competitive hourly wages and a 401k with company match. This is a great opportunity to grow within a dynamic, tech-driven food program within