Onsite Equipment Service Technician - Install & Repair

Aramark; Windsor (CT); On-site; USD 25,000 - 39,000; Full time

Job summary

Aramark is seeking a Service Technician to repair and recondition equipment in profit centers and customer locations. You will diagnose mechanical, electrical, and plumbing issues, install equipment for customer accounts, and assist customers in resolving equipment questions or problems.

You will perform scheduled and unscheduled service, maintenance, and installations, while maintaining clean equipment and a safe work area.

Qualifications

• High School Diploma or GED required.
• Solid understanding in repairing small electrical appliances.
• Must be willing to learn how to connect equipment to water sources, add additional lines and drainage when vital.
• Must be willing to learn how to work with copper, braided and pex lines (typically developed through 6 months to 1 year of experience or vocational training).
• The ability to read and write in English is required.
• Must also possess effective communication and customer service skills.
• Incumbent must have an acceptable driving record and a qualified drivers license.

Responsibilities

• Calls on customers as assigned by Service Manager or General Manager to investigate operating difficulties of equipment.
• Diagnoses problems and figures out reasons and the nature of correction.
• Makes repairs or adjustments to equipment to return the equipment in working order.
• Cleans and maintains equipment on location including exchanging decanters and cleaning brewers.
• Documentation including verification of the closing calls, invoice completion, asset verification and any required customer documentation
• Repairs and refurbishes equipment; maintain spare parts levels.
• Ability to accurately collect work completed in company provided mobile device.
• Maintains a good working relationship and liaison with customers to maintain a positive image of the company and product.
• Perform scheduled and unscheduled service activities including emergency service calls, preventative maintenance, surveys, and installations.
• Maintains service area and vehicle in a clean and organized condition. Follows company guidelines on safety and operates vehicle in a safe manner.
• Completes weekly Driver Report and follows guidelines in the Fleet Manual.
• Follows all safety standards and policies set by manufacturers and company.

Skills

Customer service

Communication

Electrical repair

Reading & writing

Driving license

Education

High School Diploma or GED

Job description

Aramark is seeking a Service Technician to repair and recondition equipment in profit centers and customer locations. You will diagnose mechanical, electrical, and plumbing issues, install equipment for customer accounts, and assist customers in resolving equipment questions or problems.

You will perform scheduled and unscheduled service, maintenance, and installations, while maintaining clean equipment and a safe work area.