Field Equipment Service Technician

ARAMARK; Chicago (IL); On-site; USD 42,000 - 64,000; Full time

Job summary

Aramark in Chicago is hiring a Service Technician responsible for repairing and reconditioning equipment at client sites, installing equipment for accounts, and diagnosing mechanical, electrical, and plumbing issues.

You will service equipment, communicate with customers, maintain records, and follow safety guidelines. The role requires willingness to learn water connections, copper/pex lines, and to lift and move equipment.

Qualifications

• High School Diploma or GED required.
• Solid understanding in repairing small electrical appliances.
• Willing to learn how to connect equipment to water sources, add additional lines and drainage when vital.
• Willing to learn how to work with copper, braided and PEX lines; usually developed through six months to one year of experience or vocational training.
• The ability to read and write in English is required.
• Effective communication and customer service skills.
• Incumbent must have an acceptable driving record and a qualified driver’s license.

Responsibilities

• Calls on customers as assigned by Service Manager or General Manager to investigate operating difficulties of equipment.
• Diagnoses problems and figures out reasons and the nature of correction.
• Makes repairs or adjustments to equipment to return the equipment in working order.
• Cleans and maintains equipment on location including exchanging decanters and cleaning brewers.
• Documentation including verification of the closing calls, invoice completion, asset verification and any required customer documentation
• Repairs and refurbishes equipment; maintain spare parts levels.
• Ability to accurately collect work completed in company provided mobile device.
• Maintains a good working relationship and liaison with customers to maintain a positive image of the company and product.
• Perform scheduled and unscheduled service activities including emergency service calls, preventative maintenance, surveys, and installations.
• Maintains service area and vehicle in a clean and organized condition. Follows company guidelines on safety and operates vehicle in a safe manner.
• Completes weekly Driver Report and follows guidelines in the Fleet Manual.
• Follows all safety standards and policies set by manufacturers and company.

Skills

English literacy

Customer service skills

Communication skills

Education

High School Diploma or GED

Valid driver's license

Job description

Aramark in Chicago is hiring a Service Technician responsible for repairing and reconditioning equipment at client sites, installing equipment for accounts, and diagnosing mechanical, electrical, and plumbing issues.

You will service equipment, communicate with customers, maintain records, and follow safety guidelines. The role requires willingness to learn water connections, copper/pex lines, and to lift and move equipment.