Onsite Epicor Kinetic ERP Specialist & Process Improvement

R&L Spring Company; Lake Geneva (WI); On-site; USD 85,000 - 110,000; Full time

Job summary

R&L Spring Company in Lake Geneva, WI is seeking an Epicor Kinetic ERP Specialist to join our onsite team. You will serve as a functional Epicor resource across departments to improve processes, data quality, reporting, and user adoption.

The role requires coordinating with IT, Epicor, and outside consultants to deliver sustainable solutions and support KPI reporting. A strong manufacturing ERP background and ability to train users are essential for success.

Qualifications

• The role requires 3+ years using manufacturing ERP systems in a business or analyst capacity.
• Strong understanding of production, planning, purchasing, inventory, finance, and quality processes.
• Experience analyzing business processes, testing changes, documenting procedures, and training users.
• Strong analytical, communication, facilitation, and follow-through skills.
• Ability to work with office and shop-floor staff to translate needs into improvements.

Responsibilities

• Serve as the functional liaison among users, IT, Epicor, and consultants for Epicor Kinetic.
• Support end-to-end ERP processes across order management, planning, production, purchasing, inventory, shipping, and finance.
• Analyze issues, identify root causes, and propose sustainable process and system improvements.
• Identify manual workarounds and master-data issues; standardize processes with owners.
• Gather and document requirements, current/future workflows, decisions, and acceptance criteria.
• Develop and maintain Epicor reporting using BAQs, dashboards, and related tools; coordinate with IT or vendors.
• Coordinate testing, user acceptance, and production-readiness for Epicor Kinetic releases.
• Support change control and software validation for regulated processes.
• Train end users and develop departmental Epicor experts to sustain improvements.
• Clarify KPI definitions, data ownership, and report logic; validate against source systems.
• Develop Power BI reports when cross-functional analysis is needed.

Skills

ERP systems

Manufacturing processes

Data analysis

Communication

Documentation

Education

Bachelor's degree

Tools

BAQs & dashboards

Power BI

SQL

Job description

R&L Spring Company in Lake Geneva, WI is seeking an Epicor Kinetic ERP Specialist to join our onsite team. You will serve as a functional Epicor resource across departments to improve processes, data quality, reporting, and user adoption.

The role requires coordinating with IT, Epicor, and outside consultants to deliver sustainable solutions and support KPI reporting. A strong manufacturing ERP background and ability to train users are essential for success.