Onsite Enrollment & Eligibility Specialist - Mon-Fri

IMKO; Saint Joseph (MO); On-site; USD 29,000 - 31,000; Full time

Job summary

IMKO seeks an Enrollment & Intake Specialist to work onsite in St. Joseph, Missouri. This role focuses on determining patient eligibility for assistance programs, managing a caseload, and building strong relationships with hospital staff and patients. Strong communication and meticulous documentation are essential.

The position requires a high school diploma or equivalent, exceptional customer service, and proficiency with Microsoft Office. Bachelor's degree is preferred for advancement.

Qualifications

• High school diploma or equivalent required.
• Exceptional customer service skills.
• Strong problem-solving and case management skills.
• Excellent written and verbal communication skills.
• Strong attention to detail and organizational skills.
• Proficiency with computers and Microsoft Office applications.

Responsibilities

• Determine patient eligibility for state, federal, and county assistance programs.
• Manage an assigned caseload and maintain productivity standards.
• Develop and maintain professional relationships with hospital staff, patients, and government agencies.
• Assist patients and families throughout enrollment and eligibility processes.
• Prepare required documentation and ensure information is accurate and complete.
• Maintain patient confidentiality and comply with HIPAA and HITECH requirements.
• Follow organizational policies, procedures, and standards.
• Perform additional duties as assigned.

Skills

Customer service

Problem solving

Communication

Attention to detail

Microsoft Office

Education

High school diploma or equivalent

Bachelor's degree (preferred)

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

IMKO seeks an Enrollment & Intake Specialist to work onsite in St. Joseph, Missouri. This role focuses on determining patient eligibility for assistance programs, managing a caseload, and building strong relationships with hospital staff and patients. Strong communication and meticulous documentation are essential.

The position requires a high school diploma or equivalent, exceptional customer service, and proficiency with Microsoft Office. Bachelor's degree is preferred for advancement.