Onsite Endoscopic Specialist, OR1

KARL STORZ; Houston (TX); On-site; USD 60,000 - 90,000; Full time

Job summary

KARL STORZ North America is seeking an Onsite Endoscopic Specialist to support surgical teams in hospital environments. In this hands-on, customer-facing role, you will ensure equipment readiness, operate video towers and integrated systems, and coordinate repairs.

This onsite position runs Monday–Friday, 10:00 AM–6:30 PM, with opportunities to grow across sales, education, clinical support, and other areas within KARL STORZ.

Qualifications

• High school diploma or equivalent required.
• Experience in sterile processing, surgical technology, healthcare, medical device support, or related clinical environments.
• Strong communication and interpersonal skills with cross-functional teams.
• Proficiency with Microsoft Office, including Excel and reporting tools.

Responsibilities

• Provide hands-on support to OR, SPD, and Biomedical Engineering teams to ensure instruments are available, functional, and procedure-ready.
• Set up, operate, and support KARL STORZ video towers and integrated surgical systems for scheduled procedures.
• Inspect, troubleshoot, and coordinate repairs or replacements for KARL STORZ instruments and equipment.
• Transport, clean, sterilize, package, and organize surgical instruments in accordance with hospital and company standards.
• Manage repair workflows, monitor equipment status, and facilitate service and exchange transactions.
• Troubleshoot equipment issues in real-time within surgical environments to minimize disruptions and support successful procedural outcomes.
• Develop and maintain strong working relationships with clinical staff while delivering exceptional customer service.

Skills

Sterile processing

Healthcare experience

Customer service

Communication skills

Organizational skills

Cross-functional teamwork

Technical aptitude

Education

High school diploma

Associate's degree

Tools

Excel

Reporting tools

Job description

From the operating room to surgery centers and everywhere in between, KARL STORZ North America is a global leader in medical technology and advanced visualization solutions. We design specialty innovations, smart instruments and devices, integrated ecosystems, and intelligent imaging to build a more connected, software-enabled operating room.

As an independent, family-owned MedTech company, we ambitiously think in generations instead of quarters to improve patients' lives around the world.

About the Role

One of the most rewarding ways to launch and grow your career with KARL STORZ is by joining our Onsite Endoscopic Specialist (OES) team. In this hands-on, customer-facing role, you will support advanced medical technologies, from precision surgical instruments to state-of-the‑art video systems, directly within a hospital environment.

Working side‑by‑side with Operating Room (OR), Sterile Processing (SPD), and Biomedical Engineering teams, you will help ensure equipment readiness and support successful surgical outcomes. This highly collaborative role provides valuable exposure to clinical environments while offering a strong foundation for career growth across sales, leadership, education, clinical support, and other areas within KARL STORZ.

This position is onsite and works Monday through Friday from 10:00 AM to 6:30 PM.

What You’ll Do

• Provide hands‑on support to Operating Room, Sterile Processing, and Biomedical Engineering teams to ensure surgical equipment is available, functional, and procedure‑ready.
• Set up, operate, and support KARL STORZ video towers and integrated surgical systems for scheduled procedures.
• Inspect, troubleshoot, and coordinate repairs or replacements for KARL STORZ instruments and equipment.
• Transport, clean, sterilize, package, and organize surgical instruments in accordance with hospital and company standards.
• Manage repair workflows, monitor equipment status, and facilitate service and exchange transactions.
• Troubleshoot equipment issues in real‑time within surgical environments to minimize disruptions and support successful procedural outcomes.
• Develop and maintain strong working relationships with clinical staff while delivering exceptional customer service.

What You Bring

• High school diploma or equivalent required.
• Experience in sterile processing, surgical technology, healthcare, medical device support, sales, or other clinical environments.
• Strong communication and interpersonal skills with the ability to work effectively across cross‑functional teams.
• Excellent organizational skills with the ability to manage multiple priorities in a fast‑paced setting.
• Proficiency with Microsoft Office applications, including Excel and reporting tools.
• Ability to meet physical requirements, including lifting and moving up to 25 pounds.
• Strong customer service orientation and a commitment to supporting clinical excellence.

Nice to Have

• Associate's degree.
• CRCST certification or willingness to obtain certification.
• Experience supporting surgical instruments, endoscopic equipment, or medical devices.
• Familiarity with hospital operating room or sterile processing workflows.

What Will Make You Successful

• A collaborative mindset and the ability to build strong relationships with clinicians, hospital staff, and internal partners.
• Strong critical thinking and problem‑solving skills in dynamic, high‑pressure environments.
• A customer‑first approach with a commitment to delivering exceptional service and support.
• Technical aptitude and the ability to quickly learn and apply knowledge of complex medical technologies.
• Professional communication skills and confidence working directly with healthcare professionals.
• Adaptability, accountability, and a proactive approach to identifying and resolving equipment‑related challenges.
• A passion for supporting patient care through operational excellence and surgical readiness.

Why KARL STORZ?

Join KARL STORZ and be part of a team creating medical innovations that truly make a difference. Beyond technology, you'll be part of a culture that values talent as its greatest asset, empowering you to contribute to a mission that improves patient care worldwide.