Onsite Endoscopic Specialist, OR1- Richmond, VA

Karl Storz Endoscopy; El Segundo (CA); On-site; USD 60,000 - 95,000; Full time

Benefits offered by this job

Relocation assistance

Certification reimbursement

Ongoing training opportunities

Job summary

KARL STORZ Endoscopy is seeking an onsite Endoscopic Specialist to provide hands-on, face-to-face support in hospital settings, ensuring optimal use of equipment in OR, SPD, and BioMed teams.

You will set up video towers, inspect and repair instruments, and coordinate service and replacements, enabling smooth surgical procedures while advancing patient care. This role offers exposure to cutting-edge medical devices and growth within a global MedTech leader.

Qualifications

• High school diploma or equivalent required.
• Experience in sterile processing, surgical technology, sales, or other clinical/medical environments.
• Strong communication skills with the ability to collaborate in fast-paced, service-driven teams.
• Exceptional organizational and time management skills with the ability to multitask.
• Proficiency in Microsoft Office, including Excel and reporting tools.
• Ability to meet physical requirements, including lifting up to 25 lbs.

Responsibilities

• Provide hands-on, face-to-face support to OR, SPD, and BioMed teams, ensuring seamless use of KARL STORZ equipment
• Set up and support video towers and integrated systems for surgical procedures
• Inspect, troubleshoot, repair, and coordinate replacement of instruments and equipment
• Transport, clean, sterilize, and prepare surgical instruments for use
• Manage repair processes, track equipment status, and facilitate service transactions
• Troubleshoot real-time equipment issues in the operating room to support successful procedures

Skills

Sterile processing experience

Surgical environment experience

Customer service

Microsoft Office (Excel & reporting)

Strong communication

Lifting up to 25 lbs

Education

High school diploma or equivalent

Associate's degree

CRCST certification

Tools

Microsoft Excel

Reporting tools

Job description

About KARL STORZ

From the operating room to surgery centers-and everywhere in between-KARL STORZ North America is a global leader in medical technology and advanced visualization solutions. We design specialty innovations, smart instruments and devices, integrated ecosystems, and intelligent imaging-to build a more connected, software-enabled operating room.

As an independent, family-owned MedTech company, we ambitiously think in generations instead of quarters to improve patients' lives around the world.

About the Role

One of the most rewarding ways to launch your career with KARL STORZ is by joining ourOnsite Endoscopic Specialist (OES)team. In this hands-on, customer-facing role, you will support advanced medical devices-from precision instruments to state-of-the-art video systems-directly within a hospital environment.

You will work closely with Operating Room (OR), Sterile Processing (SPD), and BioMed teams to ensure surgical readiness and successful outcomes. This role offers unmatched exposure to clinical environments and cutting-edge technology, while serving as a launching pad for long-term career growth across sales, leadership, education, and beyond.

If you're driven, service-oriented, and eager to make a meaningful impact on patient care, this is your opportunity to grow with a global MedTech leader.

Schedule: Monday - Friday
Shift: Shift start times may be as early as 6:30 AM and end as late as 6:30 PM based on hospital schedules and business needs.

What You'll Do

• Provide hands-on, face-to-face support to OR, SPD, and BioMed teams, ensuring seamless use of KARL STORZ equipment
• Set up and support video towers and integrated systems for surgical procedures
• Inspect, troubleshoot, repair, and coordinate replacement of instruments and equipment
• Transport, clean, sterilize, and prepare surgical instruments for use
• Manage repair processes, track equipment status, and facilitate service transactions
• Troubleshoot real-time equipment issues in the operating room to support successful procedures

What You Bring

• High school diploma or equivalent required
• Experience in sterile processing, surgical technology, sales, or other clinical/medical environments
• Strong communication skills with the ability to collaborate in fast-paced, service-driven teams
• Exceptional organizational and time management skills with the ability to multitask
• Proficiency in Microsoft Office, including Excel and reporting tools
• Ability to meet physical requirements, including lifting up to 25 lbs.

Nice to Have:

• Associate's degree
• CRCST certification or interest in obtaining certification
• Experience supporting surgical equipment or medical devices

What Will Make You Successful

• A collaborative mindset with the ability to build strong relationships across clinical teams
• Strong critical thinking and problem-solving skills in high-pressure environments
• A customer-first approach with a focus on delivering exceptional service and support
• Technical curiosity and the ability to quickly learn and apply new technologies
• Clear, professional communication with both clinical and internal stakeholders

Why KARL STORZ?

Join KARL STORZ and be part of a team dedicated to improving patient outcomes through innovation and collaboration. We invest in your growth with relocation support, certification reimbursement, and ongoing training opportunities to help you build a meaningful, long-term career.

You’ll work with cutting-edge surgical technology, collaborate with leading healthcare professionals, and contribute directly to life-changing procedures every day.