Onsite Endoscopic Equipment Specialist

KARL STORZ; Houston (TX); On-site; USD 60,000 - 90,000; Full time

Job summary

KARL STORZ North America is seeking an Onsite Endoscopic Specialist to support surgical teams in hospital environments. In this hands-on, customer-facing role, you will ensure equipment readiness, operate video towers and integrated systems, and coordinate repairs.

This onsite position runs Monday–Friday, 10:00 AM–6:30 PM, with opportunities to grow across sales, education, clinical support, and other areas within KARL STORZ.

Qualifications

• High school diploma or equivalent required.
• Experience in sterile processing, surgical technology, healthcare, medical device support, or related clinical environments.
• Strong communication and interpersonal skills with cross-functional teams.
• Proficiency with Microsoft Office, including Excel and reporting tools.

Responsibilities

• Provide hands-on support to OR, SPD, and Biomedical Engineering teams to ensure instruments are available, functional, and procedure-ready.
• Set up, operate, and support KARL STORZ video towers and integrated surgical systems for scheduled procedures.
• Inspect, troubleshoot, and coordinate repairs or replacements for KARL STORZ instruments and equipment.
• Transport, clean, sterilize, package, and organize surgical instruments in accordance with hospital and company standards.
• Manage repair workflows, monitor equipment status, and facilitate service and exchange transactions.
• Troubleshoot equipment issues in real-time within surgical environments to minimize disruptions and support successful procedural outcomes.
• Develop and maintain strong working relationships with clinical staff while delivering exceptional customer service.

Skills

Sterile processing

Healthcare experience

Customer service

Communication skills

Organizational skills

Cross-functional teamwork

Technical aptitude

Education

High school diploma

Associate's degree

Tools

Excel

Reporting tools

Job description

KARL STORZ North America is seeking an Onsite Endoscopic Specialist to support surgical teams in hospital environments. In this hands-on, customer-facing role, you will ensure equipment readiness, operate video towers and integrated systems, and coordinate repairs.

This onsite position runs Monday–Friday, 10:00 AM–6:30 PM, with opportunities to grow across sales, education, clinical support, and other areas within KARL STORZ.