Onsite Endoscopic Specialist II, OR1

KARL STORZ SE & Co. KG; Houston (TX); Hybrid; USD 55,245,000 - 80,776,000; Full time

Benefits offered by this job

Medical / Dental / Vision

3 weeks vacation accrual

Parental leave

401(k) with company match

Flexible Spending Accounts

HSA Savings Accounts

Life, STD & LTD Insurance

Tuition reimbursement

Fitness reimbursement

Job summary

KARL STORZ North America is seeking an Onsite Endoscopic Specialist II to support advanced medical devices within hospital settings, including ORs, SPD, and BioMed teams. You will help ensure surgical readiness, equipment reliability, and exceptional customer service.

The role offers hands-on training, exposure to cutting-edge medical technology, and opportunities for career growth across sales, education, and leadership paths.

Qualifications

• Experience in sterile processing, surgical tech, healthcare support, or related clinical environments.
• Strong communication and interpersonal skills with a customer-focused mindset.
• Proficiency in Microsoft Office applications, including Excel and reporting tools.

Responsibilities

• Provide hands-on support to OR, SPD, and BioMed teams, ensuring seamless use of KARL STORZ equipment.
• Set up and support video towers and integrated surgical systems used during procedures.
• Inspect, troubleshoot, repair, and coordinate replacement of instruments and equipment.
• Clean, transport, sterilize, and prepare surgical instruments for clinical use.
• Manage repair processes, equipment tracking, and service-related transactions.
• Resolve real-time equipment issues in the operating room to support successful patient procedures.

Skills

Sterile processing

Healthcare support

Medical device experience

Customer service

Microsoft Excel

Education

High school diploma or equivalent

Job description

At KARL STORZ, we take pride in helping patients
through some of the toughest journeys of their lives.
We are making contributions that matter.
Regardless of your role, YOU improve patients’ lives every day.

Get to know us and join our teamas

Onsite Endoscopic Specialist II, OR1

Job Function: Repair & Service

Location: US

Work Location (for field-based positions): Houston, TX, US

Work Flexibility: Onsite (Office/ Production)

From the operating room to surgery centers—and everywhere in between—KARL STORZ North America is a global leader in medical technology and advanced visualization solutions. We design specialty innovations, smart instruments and devices, integrated ecosystems, and intelligent imaging—to build a more connected, software-enabled operating room.

As an independent, family-owned MedTech company, we ambitiously think in generations instead of quarters to improve patients' lives around the world.

About the Role

One of the most rewarding ways to launch your career with KARL STORZ is by joining our Onsite Endoscopic Specialist (OES) team. In this hands-on, customer-facing role, you will support advanced medical devices, from precision instruments to state-of-the-art video systems, directly within a hospital environment.

Working alongside Operating Room (OR), Sterile Processing Department (SPD), and BioMed teams, you will help ensure surgical readiness, equipment reliability, and exceptional customer support. This role offers unmatched exposure to clinical environments and cutting-edge medical technology while providing a strong foundation for career growth across sales, leadership, education, and other areas of the organization.

Shift: Monday – Friday, Location: MD Anderson Cancer Center | Compensation: $19.28 - $28.19/hr

What You'll Do

• Provide hands-on support to OR, SPD, and BioMed teams, ensuring seamless use of KARL STORZ equipment.
• Set up and support video towers and integrated surgical systems used during procedures.
• Inspect, troubleshoot, repair, and coordinate replacement of instruments and equipment.
• Clean, transport, sterilize, and prepare surgical instruments for clinical use.
• Manage repair processes, equipment tracking, and service-related transactions.
• Resolve real-time equipment issues in the operating room to support successful patient procedures.

What You Bring

• High school diploma or equivalent required.
• Experience in sterile processing, surgical technology, healthcare support, medical device sales, or a related clinical environment.
• Strong communication and interpersonal skills with a customer-focused mindset.
• Excellent organizational and time-management skills with the ability to manage multiple priorities.
• Proficiency in Microsoft Office applications, including Excel and reporting tools.
• Ability to meet physical requirements, including lifting up to 25 pounds.

Nice to Have

• CRCST certification or interest in obtaining certification.
• Experience supporting surgical equipment, endoscopic systems, or medical devices.

What Will Make You Successful

• A collaborative mindset and the ability to build strong relationships across clinical teams.
• Strong critical-thinking and problem-solving skills in fast-paced healthcare environments.
• A customer-first approach focused on delivering exceptional service and support.
• Technical curiosity and the ability to quickly learn new technologies and products.
• Clear, professional communication with both clinical and internal stakeholders.
• The ability to remain organized and adaptable while managing competing priorities.

Why KARL STORZ?

Join KARL STORZ and be part of a team creating medical innovations that truly make a difference. Beyond technology, you'll be part of a culture that values talent as its greatest asset, empowering you to contribute to a mission that improves patient care worldwide.

MA Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

• Medical / Dental / Vision including a state-of-the-art wellness program and access to pet insurance, too!
• 3 weeks vacation accrual for full time roles,* paid holidays plus paid sick time too
• Up to 8 weeks of 100% paid company parental leave; includes maternal/ paternal leave, adoption, and fostering of a child.
• 401(k) retirement savings plan providing a match of 66.67% (4%) of the employee’s first 6% contribution (up to IRS limits)
• Section 125 Flexible Spending Accounts
• HSA Savings Accounts with company contribution
• Life, STD & LTD Insurance
• We prepay your tuition up to $5,250 per year! - Tuition pre-imbursement
• Fitness reimbursement of up to $200 annually
• And much more!
  * Field sales, internships, and roles that are regularly scheduled to work less than 30 hours per week are not eligible for vacation, except where required by law.
  Non-employees, including temporary workers and consultants, are not eligible to participate in the KARL STORZ benefits program.
  KARL STORZ reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship. Additionally, KARL STORZ, through its supervisors, may require an employee to perform duties outside their normal description within the sole discretion of the supervisor. Employees must comply will all applicable KARL STORZ policies and procedures.

KARL STORZ is committed to maintaining a safe work environment for our employees and customers. Most field-based roles at KARL STORZ require hospital credentialing/health screens as acondition of employment. Credentialing can include required vaccinations, health screens & other requirements as outlined by our customers. During the interview process, we encourage you to askhow credentialing/health screens may impact the role you are seeking and if you require any reasonable accommodations regarding these requirements.