Onsite Endoscopic Specialist

KARL STORZ SE & Co. KG; Knoxville (TN); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health, dental, vision insurance

3 weeks vacation

Parental leave

401(k) match

Tuition reimbursement

Fitness reimbursement

Job summary

KARL STORZ SE & Co. KG in Knoxville, TN is seeking an Onsite Endoscopic Specialist to support operating rooms with KARL STORZ equipment in a hospital setting.

In this field‑based role you will troubleshoot, set up video towers and endoscopes, and coordinate instrument readiness with OR, SPD and BioMed teams to ensure patient care remains uninterrupted.

This hands‑on role offers clinical exposure, opportunities across service and education, and the chance to help hospitals run smoothly every day.

Qualifications

• High school diploma or equivalent required.
• Experience in sterile processing, surgical technology, medical device support, healthcare services, sales, or other clinical environments.
• Strong communication and interpersonal skills across departments.
• Excel and reporting tools proficiency.

Responsibilities

• Provide day‑to‑day support to OR, SPD, and BioMed teams to ensure equipment availability and surgical readiness.
• Set up, inspect, and support KARL STORZ video towers, integrated systems, and endoscopic equipment used during surgical procedures.
• Troubleshoot equipment issues in real time and coordinate repairs, replacements, or service exchanges to minimize disruptions.
• Transport, clean, sterilize, inspect, and prepare surgical instruments per hospital and regulatory standards.
• Monitor equipment performance, manage repair workflows, and maintain documentation and reporting.

Skills

Communication

Organization

Microsoft Office (Excel)

Customer service

Technical aptitude

Education

High school diploma or equivalent

Tools

Video towers

Integrated systems

Job description

At KARL STORZ, we take pride in helping patients through some of the toughest journeys of their lives. We are making contributions that matter. Regardless of your role, YOU improve patients’ lives every day.

Get to know us and join our teamas

Onsite Endoscopic Specialist

Job Function: Repair & Service

Location: US

Work Location (for field-based positions): Knoxville, TN, US

Work Flexibility: Field-based (Hospital)

From the operating room to surgery centers and everywhere in between, KARL STORZ North America is a global leader in medical technology and advanced visualization solutions. We design specialty innovations, smart instruments and devices, integrated ecosystems, and intelligent imaging to build a more connected, software-enabled operating room.

As an independent, family-owned MedTech company, we ambitiously think in generations instead of quarters to improve patients’ lives around the world.

About the Role

One of the most rewarding ways to launch and grow your career with KARL STORZ is by joining our Onsite Endoscopic Specialist (OES) team. In this hands‑on, customer‑facing role, you will support advanced surgical technologies directly within a hospital setting, helping ensure that clinical teams have the equipment, instruments, and resources they need to deliver exceptional patient care.

As an OES, you will work closely with Operating Room (OR), Sterile Processing (SPD), and Biomedical Engineering (BioMed) professionals, serving as a trusted partner and technical resource. From supporting surgical procedures and troubleshooting equipment to managing instrument readiness and repairs, you will play a critical role in keeping operations running smoothly.

This position offers invaluable exposure to the clinical environment and provides a strong foundation for future career opportunities across sales, leadership, clinical education, field service, and other areas within KARL STORZ. If you are service‑oriented, technically curious, and passionate about making an impact in healthcare, this could be the perfect next step in your career.

This is an onsite position located within a customer hospital environment.

Shift: Monday to Friday,

What You'll Do

• Provide day‑to‑day support to Operating Room, Sterile Processing, and BioMed teams to ensure equipment availability and surgical readiness.
• Set up, inspect, and support KARL STORZ video towers, integrated systems, and endoscopic equipment used during surgical procedures.
• Troubleshoot equipment issues in real time and coordinate repairs, replacements, or service exchanges to minimize disruptions.
• Transport, clean, sterilize, inspect, and prepare surgical instruments in accordance with hospital and regulatory standards.
• Monitor equipment performance, manage repair workflows, and maintain accurate documentation and reporting related to instrument and device status.

What You Bring

• High school diploma or equivalent required.
• Experience in sterile processing, surgical technology, medical device support, healthcare services, sales, or other clinical environments.
• Strong communication and interpersonal skills with the ability to collaborate effectively across multiple departments.
• Excellent organizational and time management skills with the ability to prioritize competing responsibilities.
• Proficiency with Microsoft Office applications, including Excel and reporting tools.
• Ability to meet physical requirements of the role, including lifting and moving equipment up to 25 pounds.

Nice to Have

• CRCST certification or willingness to obtain certification.
• Experience supporting surgical instruments, endoscopic equipment, or medical devices.
• Familiarity with operating room procedures, sterile processing workflows, or hospital environments.

What Will Make You Successful

• A customer‑first mindset and commitment to delivering exceptional service in fast‑paced clinical settings.
• Strong problem‑solving and critical‑thinking abilities when addressing technical or operational challenges.
• The ability to build trusted relationships with clinicians, hospital staff, and internal partners.
• Technical aptitude and a willingness to learn complex medical technologies and systems.
• Adaptability, professionalism, and composure when working in high‑pressure healthcare environments.
• A proactive approach to identifying opportunities for improvement and supporting positive clinical outcomes.

Why KARL STORZ?

Join KARL STORZ and be part of a team creating medical innovations that truly make a difference. Beyond technology, you'll be part of a culture that values talent as its greatest asset, empowering you to develop your career while helping improve patient care worldwide.

As an Onsite Endoscopic Specialist, you'll gain hands‑on experience with cutting‑edge surgical technologies, build meaningful relationships with healthcare professionals, and make a direct impact on patient outcomes every day.

MA Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

• Medical / Dental / Vision including a state‑of‑the‑art wellness program and access to pet insurance, too!
• 3 weeks vacation accrual for full time roles, paid holidays plus paid sick time too
• Up to 8 weeks of 100% paid company parental leave; includes maternal/ paternal leave, adoption, and fostering of a child.
• 401(k) retirement savings plan providing a match of 66.67% (4%) of the employee's first 6% contribution (up to IRS limits)
• Section 125 Flexible Spending Accounts
• HSA Savings Accounts with company contribution
• Life, STD & LTD Insurance
• We prepay your tuition up to $5,250 per year! - Tuition pre‑reimbursement
• Fitness reimbursement of up to $200 annually
• And much more!

Field sales, internships, and roles that are regularly scheduled to work less than 30 hours per week are not eligible for vacation, except where required by law.

Non‑employees, including temporary workers and consultants, are not eligible to participate in the KARL STORZ benefits program.

KARL STORZ reserves the right to change or modify the employee's job description whether orally or in writing, at any time during the employment relationship. Additionally, KARL STORZ, through its supervisors, may require an employee to perform duties outside their normal description within the sole discretion of the supervisor. Employees must comply will all applicable KARL STORZ policies and procedures.

KARL STORZ is committed to maintaining a safe work environment for our employees and customers. Most field‑based roles at KARL STORZ require hospital credentialing/health screens as a condition of employment. Credentialing can include required vaccinations, health screens & other requirements as outlined by our customers. During the interview process, we encourage you to ask how credentialing/health screens may impact the role you are seeking and if you require any reasonable accommodations regarding these requirements.