Onsite Endoscopic Specialist - Austin

KARL STORZ SE & Co. KG; Austin, Northern (TX, KY); Hybrid; USD 55,000 - 90,000; Full time

Benefits offered by this job

Medical / Dental / Vision

Vacation and holidays

Parental leave

401(k) match

Flexible Spending Accounts

HSA

Tuition reimbursement

Fitness reimbursement

Job summary

KARL STORZ North America is seeking an Onsite Endoscopic Specialist to support hospital-based operations in Austin. You will work closely with OR, SPD, and BioMed teams to ensure equipment readiness, perform real-time troubleshooting, and manage instrument readiness throughout procedures.

The role offers a clear path to medical device advancement, with opportunities for growth within sales, education, and leadership tracks. This is a full-time, on-site position at the assigned hospital location.

Qualifications

• High school diploma or equivalent; sterile processing, surgical technology, or medical environment preferred.
• Excellent communication and teamwork in fast-paced, service-oriented healthcare settings.
• Strong organizational and time management skills with the ability to multitask and prioritize.
• Proficient with Microsoft Office, including Excel and basic reporting tools.
• Must meet physical requirements, including lifting up to 25 lbs.

Responsibilities

• Provide hands-on, face-to-face support to OR, SPD, and BioMed teams, ensuring seamless use of KARL STORZ equipment.
• Set up, troubleshoot, and maintain video towers, endoscopic systems, and surgical instruments in real-time clinical environments.
• Inspect, clean, sterilize, and transport instruments while coordinating repairs, replacements, and service transactions.
• Support surgical procedures by quickly resolving technical issues and ensuring equipment readiness.
• Track and manage inventory, service needs, and reporting through organized documentation and communication.

Skills

Communication skills

Organizational skills

Time management

Customer service mindset

Education

High school diploma or equivalent

Tools

Excel

Job description

At KARL STORZ, we take pride in helping patients
through some of the toughest journeys of their lives.
We are making contributions that matter.
Regardless of your role, YOU improve patients’ lives every day.

Get to know us and join our teamas

Onsite Endoscopic Specialist - Austin

Job Function: Repair & Service

Location: US

Work Location (for field-based positions): Austin, TX, US

Work Flexibility: Field-based (Hospital)

From the operating room to surgery centers—and everywhere in between—KARL STORZ North America is a global leader in medical technology and advanced visualization solutions. We design specialty innovations, smart instruments and devices, integrated ecosystems, and intelligent imaging—to build a more connected, software-enabled operating room.

As an independent, family-owned MedTech company, we ambitiously think in generations instead of quarters to improve patients’ lives around the world.

About the Role

Launch your career at the forefront of healthcare innovation as anOnsite Endoscopic Specialist (OES). In this hands-on, customer-facing role, you will support KARL STORZ’s advanced surgical technologies directly within a hospital setting, working alongside Operating Room (OR), Sterile Processing (SPD), and BioMed teams.

This position offers a unique opportunity to build deep clinical and technical expertise while making a direct impact on patient care. From troubleshooting equipment during live procedures to managing surgical instrument readiness, you will play a critical role in ensuring successful outcomes in high-stakes environments.

With a strong commitment to internal mobility and professional development, this role serves as a gateway to multiple career paths—including medical device sales, leadership, education, and marketing.

Shift: Monday – Friday, 1PM-9:30PM
Work Environment:Full-time, on-site at assigned hospital location

What You’ll Do

• Provide hands-on, face-to-face support to OR, SPD, and BioMed teams, ensuring seamless use of KARL STORZ equipment
• Set up, troubleshoot, and maintain video towers, endoscopic systems, and surgical instruments in real-time clinical environments
• Inspect, clean, sterilize, and transport instruments while coordinating repairs, replacements, and service transactions
• Support surgical procedures by quickly resolving technical issues and ensuring equipment readiness
• Track and manage inventory, service needs, and reporting through organized documentation and communication

What You Bring

• High school diploma or equivalent required; experience in sterile processing, surgical technology, or a medical environment preferred
• Strong communication skills with the ability to collaborate effectively in fast-paced, service-oriented healthcare settings
• Proven organizational and time management skills with the ability to multitask and prioritize competing demands
• Proficiency in Microsoft Office, including Excel and reporting tools
• Ability to meet physical requirements, including lifting up to 25 lbs. and working in clinical environments

Nice to Have:

• CRCST certification or interest in obtaining certification
• Prior experience supporting surgical equipment or medical devices

What Will Make You Successful

• A collaborative mindset with the ability to build strong, respectful relationships across clinical teams
• Strong critical thinking and problem-solving skills, especially in high-pressure surgical environments
• A customer-first approach with a passion for delivering exceptional service and support
• Technical curiosity and the ability to quickly learn and adapt to advanced medical technologies
• Effective communication skills that ensure clarity, accuracy, and confidence in all interactions

Why KARL STORZ?

Join KARL STORZ and be part of a team creating medical innovations that truly make a difference. Beyond technology, you’ll be part of a culture that values talent as its greatest asset—providing opportunities for career mobility, funding for certifications, and ongoing professional development.

You’ll work with cutting-edge surgical technology, collaborate with leading healthcare professionals, and contribute to improving patient outcomes every day.

#LI-AA1

MA Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

• Medical / Dental / Vision including a state-of-the-art wellness program and access to pet insurance, too!
• 3 weeks vacation accrual for full time roles,* paid holidays plus paid sick time too
• Up to 8 weeks of 100% paid company parental leave; includes maternal/ paternal leave, adoption, and fostering of a child.
• 401(k) retirement savings plan providing a match of 66.67% (4%) of the employee’s first 6% contribution (up to IRS limits)
• Section 125 Flexible Spending Accounts
• HSA Savings Accounts with company contribution
• Life, STD & LTD Insurance
• We prepay your tuition up to $5,250 per year! - Tuition pre-imbursement
• Fitness reimbursement of up to $200 annually
• And much more!
  * Field sales, internships, and roles that are regularly scheduled to work less than 30 hours per week are not eligible for vacation, except where required by law.
  Non-employees, including temporary workers and consultants, are not eligible to participate in the KARL STORZ benefits program.
  KARL STORZ reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship. Additionally, KARL STORZ, through its supervisors, may require an employee to perform duties outside their normal description within the sole discretion of the supervisor. Employees must comply will all applicable KARL STORZ policies and procedures.

KARL STORZ is committed to maintaining a safe work environment for our employees and customers. Most field-based roles at KARL STORZ require hospital credentialing/health screens as acondition of employment. Credentialing can include required vaccinations, health screens & other requirements as outlined by our customers. During the interview process, we encourage you to askhow credentialing/health screens may impact the role you are seeking and if you require any reasonable accommodations regarding these requirements.