Onsite Endoscopic Specialist

KARL STORZ North America; Knoxville (TN); On-site; USD 55,000 - 85,000; Full time

Job summary

KARL STORZ North America is hiring an Onsite Endoscopic Specialist to support advanced surgical technologies directly within a hospital environment. You will work with OR, Sterile Processing, and BioMed teams to ensure equipment readiness and smooth procedures.

In this hands-on role, you’ll set up video towers and endoscopic equipment, troubleshoot in real time, and manage instrument readiness while maintaining accurate documentation. A strong clinical mindset and teamwork are essential.

Qualifications

• High school diploma or equivalent required.
• Experience in sterile processing, surgical technology, medical device support or clinical environments.
• Strong communication and interpersonal skills.
• Excellent organizational and time management abilities.
• Proficient with Microsoft Office (Excel, reporting).
• Ability to lift and move equipment up to 25 pounds.

Responsibilities

• Provide day-to-day support to OR, Sterile Processing, and BioMed teams to ensure equipment availability.
• Set up, inspect, and support video towers, endoscopic equipment, and integrated systems used in procedures.
• Troubleshoot equipment issues in real time and coordinate repairs or service exchanges.
• Transport, clean, sterilize, inspect, and prepare surgical instruments following hospital standards.
• Monitor equipment performance and maintain documentation on instrument status.

Skills

Strong communication

Interpersonal skills

Organizational skills

Time management

Customer service mindset

Education

High school diploma or equivalent

Associate's degree

Tools

Microsoft Office

Job description

About KARL STORZ
From the operating room to surgery centers and everywhere in between, KARL STORZ North America is a global leader in medical technology and advanced visualization solutions. We design specialty innovations, smart instruments and devices, integrated ecosystems, and intelligent imaging to build a more connected, software-enabled operating room.

About KARL STORZ
From the operating room to surgery centers and everywhere in between, KARL STORZ North America is a global leader in medical technology and advanced visualization solutions. We design specialty innovations, smart instruments and devices, integrated ecosystems, and intelligent imaging to build a more connected, software-enabled operating room.
As an independent, family-owned MedTech company, we ambitiously think in generations instead of quarters to improve patients’ lives around the world.
About The Role
One of the most rewarding ways to launch and grow your career with KARL STORZ is by joining our Onsite Endoscopic Specialist (OES) team. In this hands‑on, customer‑facing role, you will support advanced surgical technologies directly within a hospital setting, helping ensure that clinical teams have the equipment, instruments, and resources they need to deliver exceptional patient care.
As an OES, you will work closely with Operating Room (OR), Sterile Processing (SPD), and Biomedical Engineering (BioMed) professionals, serving as a trusted partner and technical resource. From supporting surgical procedures and troubleshooting equipment to managing instrument readiness and repairs, you will play a critical role in keeping operations running smoothly.
This position offers invaluable exposure to the clinical environment and provides a strong foundation for future career opportunities across sales, leadership, clinical education, field service, and other areas within KARL STORZ. If you are service-oriented, technically curious, and passionate about making an impact in healthcare, this could be the perfect next step in your career.
This is an onsite position located within a customer hospital environment.
Shift: Monday to Friday,

What You’ll Do

• Provide day‑to‑day support to Operating Room, Sterile Processing, and BioMed teams to ensure equipment availability and surgical readiness.
• Set up, inspect, and support KARL STORZ video towers, integrated systems, and endoscopic equipment used during surgical procedures.
• Troubleshoot equipment issues in real time and coordinate repairs, replacements, or service exchanges to minimize disruptions.
• Transport, clean, sterilize, inspect, and prepare surgical instruments in accordance with hospital and regulatory standards.
• Monitor equipment performance, manage repair workflows, and maintain accurate documentation and reporting related to instrument and device status.

What You Bring

• High school diploma or equivalent required.
• Experience in sterile processing, surgical technology, medical device support, healthcare services, sales, or other clinical environments.
• Strong communication and interpersonal skills with the ability to collaborate effectively across multiple departments.
• Excellent organizational and time management skills with the ability to prioritize competing responsibilities.
• Proficiency with Microsoft Office applications, including Excel and reporting tools.
• Ability to meet physical requirements of the role, including lifting and moving equipment up to 25 pounds.

Nice to Have

• Associate's degree.
• CRCST certification or willingness to obtain certification.
• Experience supporting surgical instruments, endoscopic equipment, or medical devices.
• Familiarity with operating room procedures, sterile processing workflows, or hospital environments.

What Will Make You Successful

• A customer‑first mindset and commitment to delivering exceptional service in fast‑paced clinical settings.
• Strong problem‑solving and critical‑thinking abilities when addressing technical or operational challenges.
• The ability to build trusted relationships with clinicians, hospital staff, and internal partners.
• Technical aptitude and a willingness to learn complex medical technologies and systems.
• Adaptability, professionalism, and composure when working in high‑pressure healthcare environments.
• A proactive approach to identifying opportunities for improvement and supporting positive clinical outcomes.

Why KARL STORZ?

Join KARL STORZ and be part of a team creating medical innovations that truly make a difference. Beyond technology, you'll be part of a culture that values talent as its greatest asset, empowering you to develop your career while helping improve patient care worldwide. As an Onsite Endoscopic Specialist, you'll gain hands‑on experience with cutting‑edge surgical technologies, build meaningful relationships with healthcare professionals, and make a direct impact on patient outcomes every day.