Onsite Employee Relations Manager – SF Office

Crusoe; San Francisco (CA); On-site; USD 130,000 - 160,000; Full time

Benefits offered by this job

Competitive compensation

Equity packages

401(k) Retirement plan

Paid time off & holidays

Health, dental & vision insurance

Job summary

Crusoe is seeking an Employee Relations Manager for a fully onsite role at the San Francisco, CA office. You will handle internal investigations, provide discreet support to employees and managers, and collaborate with Legal and People Operations to ensure fair outcomes across the workforce.

You will also help train managers, track cases for consistency, and stay informed on federal employment law and Colorado requirements, while periodically traveling as needed.

Qualifications

• 3–5 years of HR generalist or employee relations experience, with exposure to investigations, performance management, and employee-facing advisory work.

Responsibilities

• Support Investigations: Assist with and conduct internal investigations involving workplace complaints or concerns. Ensure documentation is accurate, handling is fair, and cases are moving on a timely basis — with guidance available for complex matters.
• Handle Sensitive Situations: Serve as a responsive, discreet point of contact for employees and managers dealing with sensitive or emotionally charged situations.
• Support Cross-Functional Partners: Help protect the bandwidth of Employee Success Partners by handling day-to-day ER cases so they can stay focused on strategic work.
• Policy Consistency: Partner with Legal, Compliance, and People Operations to apply workplace policies fairly and consistently. Help track cases to support consistent outcomes over time.
• Manager Support: Act as a sounding board for managers navigating tough employee situations, performance concerns, and policy questions — escalating to senior partners when needed.
• Employment Law Application: Apply working knowledge of federal employment law and Colorado-specific requirements in day-to-day ER work. Seek guidance on complex legal questions.
• Training Participation: Support the delivery of manager training on conflict resolution, documentation practices, and early ER risk identification.
• Risk Awareness: Stay attuned to workplace dynamics and flag early signs of morale issues or cultural concerns to senior team members.

Skills

HR/ER Experience

Communication & Interpersonal Skills

Investigation & Documentation

Empathy & Discretion

Travel Flexibility

Job description

Crusoe is seeking an Employee Relations Manager for a fully onsite role at the San Francisco, CA office. You will handle internal investigations, provide discreet support to employees and managers, and collaborate with Legal and People Operations to ensure fair outcomes across the workforce.

You will also help train managers, track cases for consistency, and stay informed on federal employment law and Colorado requirements, while periodically traveling as needed.