Onsite Employee Experience & Engagement Partner

Austin-Industries

Phoenix (AZ)

On-site

USD 60,000 - 85,000

Full time

13 days ago

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Benefits offered by this job

ESOP

Benefits package

Job summary

Austin Commercial is seeking an Employee Engagement Specialist to support the Phoenix, Arizona division and drive lifecycle initiatives across the organization. You will own onboarding, 60-day check-ins, engagement interviews, and workforce insights, partnering with the People Services Team to strengthen engagement and retention.

You will analyze themes, maintain confidentiality, and create consistent experiences while promoting ESOP and other benefits.

Qualifications

2–5 years of experience in human resources, employee engagement, onboarding, employee relations support, or a related people-focused role
Ability to create welcoming employee experiences and build trust through responsive, reliable connections with staff and leadership
Experience conducting structured interviews, asking appropriate follow-up questions, listening neutrally, and documenting feedback objectively
Ability to organize qualitative and quantitative information, identify themes and sentiment shifts, and communicate concise insights
Working knowledge of confidentiality expectations, I-9 requirements, and escalation of sensitive employee concerns
Excellent interpersonal, written, and verbal communication skills with the ability to adapt to employees, managers, HR partners, and leaders
Proactive and independent with initiative, and experience balancing human-centered approach with data discipline
Intermediate skills in Microsoft Word, Excel, Outlook, and PowerPoint

Responsibilities

Owns the local Phoenix onboarding experience, coordinating readiness, communications, site logistics, orientation logistics, documentation, and follow-up
Completes I-9 activity accurately and within required timelines, maintains audit-ready documentation, resolves routine gaps, and escalates exceptions or compliance concerns
Schedules and conducts structured 60-day check-ins for Phoenix and designated Austin Commercial new hires using approved questions and consistent documentation
Conducts voluntary exit interviews across assigned locations and engagement interviews, capturing objective feedback
Develops and implements employee engagement and experience initiatives, including annual surveys, internal forums such as lunch-and-learns, and community activities
Tracks themes related to onboarding, culture, manager support, training, benefits awareness, belonging, and retention; closes the loop on follow-up items
Serves as an approachable contact for employee-owner questions about culture, experience, and benefits resources
Promotes awareness of ESOP, 401(k), and other benefit offerings and directs plan-specific questions to the appropriate specialist
Maintains structured lifecycle interview data, audits completeness, updates dashboards, and analyzes themes, sentiment, completion rates, recurring issues, and location trends
Provides concise analyses and practical recommendations to help management develop action plans to improve engagement and retention
Partners with HR Generalist, Leadership & Culture team, managers, and leaders to coordinate support
Escalates potential compliance, safety, retaliation, harassment, or employee-relations concerns as needed
Tracks commitments and follows through on employee questions and experience concerns
Performs other duties as assigned