Onsite EAP Consultant - St. Louis, MO.

magellanhealth; St. Louis (MO); On-site; USD 90,000 - 120,000; Full time

Job summary

Magellan Health is seeking an Onsite EAP Consultant in St. Louis, MO to deliver counseling and workplace mental health services.

The role covers emotional support, career and family concerns, and wellness, with focus on maintaining confidentiality and high service standards. The position requires a Master’s degree in a behavioral health field, state licensure (LCSW or clinical psychologist), and an active TS/SCI clearance, with at least three years post-licensure clinical experience.

Qualifications

• Master's degree in Social Work, Counseling, Psychology, or related behavioral health field from an accredited institution.
• Active state licensure as LCSW or Clinical Psychologist (and related licenses listed).
• Active TS/SCI security clearance.
• Minimum of three (3) years of post-licensure clinical experience.

Responsibilities

• Provide counseling services related to workplace and career concerns, emotional health, relationships, work-life balance, and wellness.
• Conduct substance use screenings and coordinate appropriate treatment referrals.
• Conduct critical incident response services, EAP assessment and short-term counseling, orientations, webinars and trainings.
• Manage caseload and essential documentation to meet performance expectations.
• Provide information and referrals to appropriate level of care and community resources.
• Develop working relationships and participate in team activities to build a high-performance team.

Skills

Crisis intervention

Solution-focused therapy

Customer service

Listening skills

Interpersonal communication

Education

Master's degree in Social Work, Counseling, Psychology

Job description

This position is contingent on a contract award.

Responsibilities

• Provide counseling services related to: Workplace and career concerns
• Emotional and mental health
• Relationship and family issues
• Work-life balance
• Health and wellness
• Conduct substance use screenings and coordinate appropriate treatment referrals.

Qualifications

Education

Master's degree in Social Work, Counseling, Psychology, or a related behavioral health field from an accredited institution.

Licensure

Current, active, unrestricted state licensure as one of the following: Licensed Clinical Social Worker (LCSW) Licensed Clinical Psychologist

Security Clearance

Active TS/SCI clearance required.

Experience

Minimum of three (3) years of post-licensure clinical experience.

• Provides direct support to organizations and their employees through the delivery of assessment, consultation, education and triage services. Uses knowledge of federal regulations to assist organizations in their appropriate handling of employee concerns and problems. Consults with employees and organizations on variety of workplace and work-based issues. Provides clinical expertise in order to restore employees with diminished performance to healthy functioning. Provides employee and management consultation related to specific personal problems and workplace/management problems and concerns.
• Conducts critical incident response services, EAP assessment and short-term counseling, EAP orientations, customer webinars, critical incident response and health and wellness trainings.
• Manages caseload and other tasks including timely case documentation to meet quality, qualitative and quantitative performance expectations.
• Provides information and referral to appropriate level of care as well as to community resources as appropriate.
• Participates in activities as requested that help improve SBU and/or client performance, excellence and culture.
• Assuming responsibility for identifying individual and/or team's operational challenges and/or inefficiencies and recommending possible continuous improvement plans to support department and company mission.
• Analyzes and presents issues in a clear, concise, persuasive manner, both verbally and in writing.
• Develops effective working relationships with peers within and across organizational lines and supports team members and participate in team activities, including trainings, to assist in building a high-performance team.
• Takes responsibility for own development and stays current on skills and techniques needed to better serve members and help Magellan achieve its business and operational goals.
• Adheres to all contract requirements such as qualification, performance standards, meetings, trainings and etc. as well as comply with team standard operation procedures and company policy.
• All other duties as assigned.

The job duties listed above are representative and not intended to be all-inclusive of what may be expected of an employee assigned to this job. A leader may assign additional or other duties which would align with the intent of this job, without revision to the job description.

Other Job Requirements

Responsibilities

• Minimum of 5 years of clinical experience after receiving the graduate degree.
• Clinical training must include instruction on chemical dependency, mental health and brief therapy.
• Must understand workplace issues, how businesses function and a fundamental understanding of employee/ employer relationships.
• Must be capable of acquiring an understanding of EEO rules, ADA in the workplace, FMLA, and Drug Free Workplace Requirements.
• Must be able to provide accurate client assessment including level of risk, substance abuse and dependency, job performance issues and refer to appropriate level of care.
• Competent in crisis intervention.
• Demonstrates knowledge and expertise in solution-focused, brief therapy in outpatient setting.
• Strong customer service skills required.
• Excellent training and listening skills.
• Ability to interact effectively at all levels both within the company and with external customers.
• Adjusts well to new situations and changing priorities.
• Comfortable with ambiguity and stress while handling a variety of assignments.
• Maintains a positive, achievement-oriented attitude and consistent in accomplishing expected objectives.

General Job Information

Title

Onsite EAP Consultant - St. Louis, MO.

Grade

26

Work Experience - Required

Clinical

Education - Required

Master's - Behavioral Health

License and Certifications - Required

Current licensure required for this position that meets State, Commonwealth or customer-specific requirements - Care Mgmt, LCSW-C - Licensed Certified Social Worker - Clinical - Care Mgmt, LCSW - Licensed Clinical Social Worker - Care Mgmt, LMHC - Licensed Mental Health Counselor - Care Mgmt, LPCC - Licensed Professional Clinical Counselor - Care Mgmt, LPC - Licensed Professional Counselor - Care Mgmt, Must be an