Onsite DoD IT Program Lead – Pentagon/DISA

ADP, Inc.; Arlington (VA); On-site; USD 130,000 - 150,000; Full time

Benefits offered by this job

Health insurance

Retirement plan with company match

Paid time off

Job summary

SHR Consulting Group, LLC seeks an Onsite Program Manager in Arlington, VA to lead the ITS/DMM IT support contract with DISA. You will manage day-to-day program execution, staffing, schedules, and government deliverables, interfacing between SHR, Government stakeholders, technical teams, and contractors.

The role requires at least 3 years of software project management in a DoD IT environment, strong communication, and proven oversight of Tier I–III support, with experience using ITS, BearTracks

Qualifications

• Minimum 3 years of software project management experience.
• Experience in a DoD IT environment and large, complex enterprise IT environments.
• Experience managing IT support personnel and technical service delivery.
• Experience preparing and presenting program status, performance, schedule, and management reports.
• Strong technical writing, editing, oral communication, and presentation skills.

Responsibilities

• Serve as the onsite Program Manager and primary management lead for the ITS/DMM support effort.
• Manage personnel supporting program management, system engineering/O&M, and Tier II support.
• Coordinate directly with DISA J6, WHS/FSD, Government program leadership, technical personnel, and contractor stakeholders.
• Maintain program schedules, milestones, deliverables, risks, issues, staffing, and action items.
• Develop and maintain the Integrated Master Schedule and associated project plans.
• Prepare and deliver weekly status reports, monthly status reports, In-Progress Reviews, briefings, and executive-level presentations.
• Monitor labor utilization, contract funding, burn rates, deliverables, and program performance.
• Lead meetings and working groups and document meeting minutes, decisions, due-outs, and corrective actions.
• Supervise and coordinate technical personnel providing Tier I, Tier II, and Tier III support.
• Coordinate technical activities involving ITS, BearTracks, WebDOX, supporting infrastructure, and third-party hardware/software integrations.
• Work closely with developers, programmers, IT support personnel, cybersecurity staff, and Government stakeholders.
• Support cybersecurity and compliance activities associated with ITS/DMM applications and systems.
• Ensure timely resolution of operational issues and maintain continuity of mission-critical support.
• Maintain personnel rosters, contract documentation, records, and required Government reporting.

Skills

Software project management

DoD IT environment

IT service delivery

Program status reporting

Technical writing

Team coordination

Education

Bachelor's degree in Computer Science / Information Technology / Project Management

Tools

Microsoft Word

Excel

Outlook

Visio

Adobe Acrobat

Job description

SHR Consulting Group, LLC seeks an Onsite Program Manager in Arlington, VA to lead the ITS/DMM IT support contract with DISA. You will manage day-to-day program execution, staffing, schedules, and government deliverables, interfacing between SHR, Government stakeholders, technical teams, and contractors.

The role requires at least 3 years of software project management in a DoD IT environment, strong communication, and proven oversight of Tier I–III support, with experience using ITS, BearTracks