Onsite Director of Large-Scale Workforce Operations

Namely

Camarillo (CA)

On-site

USD 140,000 - 180,000

Full time

14 days+

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Benefits offered by this job

Medical, dental, vision insurance
401(k)
Paid time off and holidays
On-site leadership opportunity

Job summary

Vangst is seeking a Senior Account Operations Director to own a large on-site operation in Camarillo, CA. You will manage client relationships on-site, run the management layer, and drive daily performance of a multi-department workforce.

You will lead from the floor, coaching supervisors and leads, and ensuring safety, compliance, and operational excellence. This hands-on role requires strong data skills and the ability to balance many moving parts.

Qualifications

  • A track record of building and managing a management team over a large hourly workforce.
  • Scale that maps to several hundred to a few thousand hourly workers across multiple departments or shifts.
  • Proven ability to develop frontline supervisors and promote from within.
  • Strong client-service instincts and trust with operators/customers.
  • Calm under load handling scheduling, performance, and multiple requests.
  • Data fluency; ability to run operation from dashboards and scorecards.
  • Willingness to be onsite in Camarillo, CA, five days per week.

Responsibilities

  • Build, coach, and hold accountable the on-site management layer (supervisors, leads, site managers).
  • Own daily relationships with the client’s site managers and department heads; run weekly business reviews.
  • Manage scheduling, coverage, and workforce movements across multiple departments and shifts.
  • Run training calendars for site leadership on safety, systems, incident reporting, and procedures.
  • Own hours, billing accuracy, and HR-compliant exits; monitor dashboards and performance metrics.

Skills

Data fluency
Leadership
On-site management
Calm under load
Bilingual English and Spanish
Timekeeping platforms
Reporting dashboards
Workforce management platforms

Tools

Timekeeping platforms
Reporting dashboards
Workforce management platforms

Job description

Vangst is seeking a Senior Account Operations Director to own a large on-site operation in Camarillo, CA. You will manage client relationships on-site, run the management layer, and drive daily performance of a multi-department workforce.

You will lead from the floor, coaching supervisors and leads, and ensuring safety, compliance, and operational excellence. This hands-on role requires strong data skills and the ability to balance many moving parts.

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