Onsite Diagnostic Tool Evaluator — UAT & Troubleshooting

Pro Staff; Fountain Valley (CA); On-site; USD 45,000 - 51,000; Full time

Benefits offered by this job

Medical, Dental, Vision, and Pet 보험

401(k) Retirement Savings Plan

Health Savings Account (HSA)

Employee Assistance Program (EAP)

Commuter/Parking Accounts

AD&D Insurance

People Perks Program

Job summary

Pro Staff in Fountain Valley, CA is seeking a Diagnostic Tool Evaluator for an onsite temporary assignment to support diagnostic scan tool testing, software updates, and asset management.

Responsibilities include performing UAT, documenting results, troubleshooting issues, tracking incidents in JIRA, and coordinating software releases with engineering. Automotive service background is a plus.

Qualifications

• Automotive dealership technician experience preferred.
• Knowledge of vehicle diagnostic scan tools and automotive service technology.
• Experience with software testing, quality assurance, UAT, or technical troubleshooting.
• Familiarity with Android devices, software installation, and basic hardware support.
• Strong analytical, problem-solving, and communication skills.
• Ability to document findings and collaborate with cross-functional teams.

Responsibilities

• Perform User Acceptance Testing (UAT) for diagnostic scan tool software releases and updates.
• Document test results and provide detailed feedback to software development teams.
• Support vehicle testing activities and validate diagnostic tool functionality.
• Investigate, troubleshoot, and help resolve diagnostic tool issues.
• Track and manage incidents using JIRA or similar ticketing systems.
• Coordinate software releases with engineering and technical teams.
• Provide internal technical support related to diagnostic software and connected devices.
• Manage hardware assets, including tracking, inventory, loaner devices, and returns.
• Configure and maintain Android tablets and related diagnostic equipment.
• Identify opportunities for process improvements and system enhancements.

Skills

Automotive dealership experience

Vehicle diagnostic tools knowledge

Software testing / UAT experience

Android devices familiarity

Analytical & problem-solving

Documentation & cross-functional work

JIRA

Tools

JIRA

Job description

Pro Staff in Fountain Valley, CA is seeking a Diagnostic Tool Evaluator for an onsite temporary assignment to support diagnostic scan tool testing, software updates, and asset management.

Responsibilities include performing UAT, documenting results, troubleshooting issues, tracking incidents in JIRA, and coordinating software releases with engineering. Automotive service background is a plus.