Onsite Data Center Technician: Server, Network & Storage

Conexess Group; Elk Grove Village (IL); On-site; USD 60,000 - 90,000; Full time

Job summary

Conexess Group is seeking a hands‑on Data Center Technician/Engineer to support day‑to‑day operation, maintenance, installation and troubleshooting of server, network, and storage infrastructure in Elk Grove Village, IL. This onsite role focuses on hardware installation, cabling, and incident resolution within a large healthcare environment.

The ideal candidate will have experience with data center operations, break/fix support, and vendor coordination, providing Tier II/III hands‑on support and

Qualifications

• 3+ years of experience in data center operations, infrastructure, network, and/or storage support.
• Experience supporting large enterprise networks and SAN environments; healthcare experience preferred.
• Working knowledge of Layer 2/Layer 3 networking, network protocols, and SAN Fibre Channel.
• Experience with enterprise networking/vendor equipment such as Cisco, Juniper, F5, and Riverbed preferred.
• Strong understanding of data center cabling principles.
• Experience with troubleshooting tools such as Wireshark and tcpdump.
• Basic knowledge of Linux and Windows environments.
• Basic understanding of Python preferred.

Responsibilities

• Rack, install, cable, test, and maintain physical server, network, telecommunications, and storage equipment.
• Perform hardware replacement, break/fix, RMA, maintenance, and decommissioning activities.
• Install, route, label, troubleshoot, and maintain Ethernet, fiber, and copper cabling according to data center standards.
• Troubleshoot physical infrastructure, LAN, SAN, connectivity, and hardware issues.
• Provide Tier II/III hands‑on support for server, network, and storage infrastructure.
• Perform basic OS configuration and connectivity checks before transitioning systems to remote support teams.
• Support data center projects, deployments, releases, and maintenance activities while following change‑control procedures.
• Submit and manage change requests, problem tickets, and repair activities.
• Coordinate and provide oversight for vendors and cabling contractors.
• Maintain appropriate inventory of hardware components, fiber, copper, and jumper cables.
• Provide onsite “remote hands” support for teams troubleshooting LAN/SAN and equipment issues remotely.
• Participate in incident response and support high‑impact issues in accordance with established SLAs.
• Coordinate site access and security clearance for visitors and third‑party vendors.
• Document data center activities and infrastructure using DCIM and other required systems.
• Provide performance updates and recommendations for infrastructure improvements.

Skills

Data center operations

Networking (LAN/WAN)

Troubleshooting

DCIM systems

Vendor coordination

Documentation

Education

Associate degree in Computer Science or related field

Tools

Cisco equipment

Juniper equipment

F5

Riverbed

Wireshark

tcpdump

Job description

Conexess Group is seeking a hands‑on Data Center Technician/Engineer to support day‑to‑day operation, maintenance, installation and troubleshooting of server, network, and storage infrastructure in Elk Grove Village, IL. This onsite role focuses on hardware installation, cabling, and incident resolution within a large healthcare environment.

The ideal candidate will have experience with data center operations, break/fix support, and vendor coordination, providing Tier II/III hands‑on support and