Onsite Data Center Ops Lead — Secret Clearance

RTX Corporation; Andover (MA); On-site; USD 87,000 - 165,000; Full time

Benefits offered by this job

Relocation eligibility

Benefits package

Job summary

RTX Corporation in Massachusetts is seeking a Data Center Operations Lead or Principal Specialist for Information Workplace Services to ensure the smooth operation of data centers at RTX locations. The role requires active US Secret clearance, onsite work in Tewksbury or other MA sites, and frequent travel between MA sites.

Responsibilities include documentation, facilities coordination, budget input, environment monitoring, rack installation, and vendor coordination.

Qualifications

• Typically requires a University Degree or equivalent experience and minimum 5 years prior relevant experience, or An Advanced Degree in a related field and minimum 3 years' experience.
• Experience with managing Facilities and Power issues for IT Data Centers, Factories, or technology work areas, including installation of servers, managing proper electrical power requirements, and environmental safety issues.
• Active and transferable U.S. government issued US Secret security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance.

Responsibilities

• Focuses on Inter-team communication and organization of clear documentation of Data Center details to support and enable smooth project growth.
• Primary Digital Technology point of contact for all Facilities related issues within and affecting the Data Center.
• Provides input to the Data Center metric for the Monthly Operation Review.
• Provide yearly input for Digital Technology Facilities capital budget.
• Reviews Data Center environmental monitoring strategy with Facilities to include: Off-hour emergency response, Power outage support, Temperature monitoring, Under floor water and fire detection
• Meets weekly or as needed with management to update Data Center schedules, issues, and outages.
• Responsible for standard processes associated with the Data Center to include: Data Center Naming Conventions, Access Control, Server inventory, Change Control for Data Center related activities, Disaster Plans and Policies to include escalation processes
• Provide Escorting for planned and unplanned Facilities events/projects
• Maintains smooth operation of Data Center services. Plans, evaluates, coordinates, and performs installation and/or reconfiguration of Data Center racks.
• Maintains Data Center management software platform
• Prepares or ensures that appropriate Data Center documentation exists, including operational instructions, technical diagrams, and other documentation. Where no documentation exists, new documentation will be created.
• Provide regular monitoring and analysis regarding short- and long-range planning for in-house systems.
• Assist with coordination of third-party maintenance for Data Center equipment or with vendors for third-party support.
• Work with program engineers to resolve Data Center problems in tactical environments.
• Assist in the overall performance and capability of technical team through mentoring, training, and knowledge sharing.
• Willingness and availability to work outside normal business hours (evenings and weekends) as needed.
• Must be able to work with general supervision and follow established procedures.

Skills

Data Center Operations

Facilities Management

IT Infrastructure

Vendor Coordination

Documentation

Project Coordination

Mentoring/Training

Education

University Degree or equivalent experience

Advanced Degree in related field

Tools

Visio

Data Center management software

Job description

RTX Corporation in Massachusetts is seeking a Data Center Operations Lead or Principal Specialist for Information Workplace Services to ensure the smooth operation of data centers at RTX locations. The role requires active US Secret clearance, onsite work in Tewksbury or other MA sites, and frequent travel between MA sites.

Responsibilities include documentation, facilities coordination, budget input, environment monitoring, rack installation, and vendor coordination.