Onsite Data Center Inventory Specialist

jabil; Gurnee (IL); On-site; USD 23,000 - 43,000; Full time

Benefits offered by this job

Medical Insurance

401K Match

Paid Time Off

Tuition Reimbursement

Employee Stock Purchase Plan

Commuter Benefits

Employee Assistance Program

Job summary

Jabil in Mt. Pleasant, WI seeks a Data Center Inventory & Warranty Operations Specialist to receive inbound shipments, verify quantity and condition, and store parts in designated cages within a data center.

You will update SAP with receipts, manage customer tickets, hand off parts to technicians, inspect defective material, prepare shipments, and ensure tracking through RFID/barcode systems for accurate inventory control.

Qualifications

• High school diploma or GED required; associate degree in supply chain, logistics, operations, IT, or related field preferred.
• Experience in inventory control, warehouse operations, logistics, data center operations, hardware support, or service operations preferred.
• Working knowledge of receiving, put away, inventory tracking, shipping preparation, and courier handoff processes.
• Experience with SAP, ServiceNow, inventory tracking tools, barcode tools, RFID systems, or similar systems preferred.

Responsibilities

• Receive inbound shipments of material at the data center and verify condition, quantity, and shipment details.
• Unbox material and put away all parts in the designated storage cage or assigned cage location.
• Update SAP with inbound material receipts and applicable inventory transactions.
• Manage customer tickets during working hours, including part requests, status updates, and fulfillment coordination.
• Retrieve, stage, and hand off material to technicians as needed.
• Update and track all applicable transactions in SAP, ServiceNow, inventory control tools, RFID / barcode systems, or related tracking files.
• Inspect defective material returned by technicians and validate part condition, part number, and applicable serial number information.
• Prepare defective or return material for shipping by boxing, taping, placing on pallet, and printing / applying shipping labels.

Skills

Inventory control

Warehouse operations

Logistics

Data center ops

Hardware support

Service operations

Education

High school diploma or GED

Associate degree in supply chain/related

Tools

SAP

ServiceNow

Inventory tracking tools

Barcode tools

RFID systems

Job description

At Jabil (NYSE: JBL), we are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, supply chain, and manufacturing solutions. With 60 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.

Location/Division Specific Information: Mt. Pleasant, WI

How will you make an impact?

The Data Center Inventory & Warranty Operations Specialist is responsible for onsite spare parts receiving, material put away, storage cage control, customer ticket support, technician material handoff, defective material processing, and outbound shipping coordination within a data center environment. This role maintains accurate inventory records in SAP and supporting systems, supports part availability and retrieval during working hours, and ensures defective parts are inspected, documented, packaged, shipped, and tracked through the required handoff process.

What will you do?

• Receive inbound shipments of material at the data center and verify condition, quantity, and shipment details.
• Unbox material and put away all parts in the designated storage cage or assigned cage location.
• Update SAP with inbound material receipts and applicable inventory transactions.
• Manage customer tickets during working hours, including part requests, status updates, and fulfillment coordination.
• Retrieve, stage, and hand off material to technicians as needed.
• Update and track all applicable transactions in SAP, ServiceNow, inventory control tools, RFID / barcode systems, or related tracking files. Inspect defective material returned by technicians and validate part condition, part number, and applicable serial number information.
• Update the system and RFI tag with defective part information, including serial number when applicable.
• Prepare defective or return material for shipping by boxing, taping, placing on pallet, and printing / applying shipping labels.
• Hand off prepared shipment to the courier or carrier.
• Pass tracking information to the Austin Inventory Specialist so SAP, RMA, RTV, and shipment tracking activities can be completed.

How will you get here?

Education:

High school diploma or GED required; associate degree in supply chain, logistics, operations, information technology, or related field preferred.

Experience:

• Experience in inventory control, warehouse operations, logistics, data center operations, hardware support, or service operations preferred.
• Working knowledge of receiving, put away, inventory tracking, shipping preparation, and courier handoff processes.
• Experience with SAP, ServiceNow, inventory tracking tools, barcode tools, RFID systems, or similar systems preferred.
• Ability to follow work instructions and maintain accurate transaction records.
• Ability to work onsite during assigned business hours and support customer ticket activity.

Preferred Qualifications:

• A good materials and manufacturing process knowledge.
• Be computer literate.
• Good knowledge of SAP.
• A high attention to detail.
• Or an equivalent combination of education, training or experience.

WORKING CONDITIONS

Regular business hours. Some additional hours may be required.

What Can Jabil Offer You?

• Medical, Dental, Prescription Drug, and Vision Insurance with HRA and HSA options
• 401K Match
• Employee Stock Purchase Plan
• Paid Time Off
• Tuition Reimbursement
• Life, AD&D, and Disability Insurance
• Commuter Benefits
• Employee Assistance Program
• Pet Insurance
• Adoption Assistance
• Annual Merit Increases
• Community Volunteer Opportunities

The hourly pay range for this role is $17.12 - $30.82.

As part of the total rewards package, Jabil offers benefits to enhance your health, wealth, and resilient self. These include medical, dental, and vision insurance plans; paid time off accruing at a rate of 3.07 hours during your first year of employment; 4 weeks of paid parental leave; in 2027, 11 company-paid holidays (9 fixed holidays and 2 optional floating holidays), subject to change yearly; 401(k) retirement plan; and employee stock purchase plan.

Jabil may use artificial intelligence ("AI") in connection with various aspects of its recruitment and hiring functions. If and when AI is used, Jabil ensures that its use of AI would not have the effect of subjecting employees to discrimination on the basis of protected classes.