Onsite Customer Support & Mail Center Specialist

Loffler Companies; Boise (ID); Presencial; USD 21.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Paid Time Off

401K with Employer Match

Tuition Reimbursement

Descripción de la vacante

Fisher’s Technology, a Loffler Company, seeks a full-time, onsite Customer Support Specialist based at the Micron Campus in Boise, Idaho. You will handle mail processing, document workflow, and copy/print projects, while maintaining a clean, organized copy center and supporting multiple campus locations throughout the day.

The role requires exceptional customer service, attention to detail, basic MS Windows/Office skills, and the ability to lift up to 45 lbs.

Formación

• Exceptional customer service and a positive attitude with a willingness to learn and apply new knowledge.
• High attention to detail and ability to follow complex, specific processes.
• Basic use and understanding of Microsoft Windows and MS Office applications.
• Able to transition efficiently between job duties and locations, in order to provide coverage where needed.
• Copy Center experience preferred but not required.
• Good time management and organizational skills.
• Strong written and verbal communication skills.
• Dependable personal vehicle and a clean driving record.
• Ability to walk or move across Campus for extended periods of time, and move and lift materials weighing up to 45 lbs.

Responsabilidades

• Collect, sort, and deliver mail daily, including transporting outgoing mail to the post office at the end of each day.
• Prepare domestic and international shipping documents for customer shipments and large projects.
• Pickup customer mail at Post Office on a rotating weekly schedule and complete weekly mail runs to administrative locations across the Micron Campus.
• Operate copiers and printers at customer onsite locations to produce documents for personnel throughout the customer’s organization.
• Managing supply quantities for copiers and printers.
• Ensure that all deadlines are met with quality finished product.
• Maintain a clean and organized copy center.
• Travel between multiple sites throughout the day as necessary.
• Receive, sort, deliver, pick up and process interoffice mail.
• Accurately track accountable items.
• Understand and respond quickly and professionally to customer needs and requests.
• Perform other duties as assigned.

Conocimientos

Customer service

Attention to detail

Time management

Communication skills

Ability to lift 45 lbs

Herramientas

MS Office

Windows OS

Descripción del empleo

Fisher’s Technology, a Loffler Company, seeks a full-time, onsite Customer Support Specialist based at the Micron Campus in Boise, Idaho. You will handle mail processing, document workflow, and copy/print projects, while maintaining a clean, organized copy center and supporting multiple campus locations throughout the day.

The role requires exceptional customer service, attention to detail, basic MS Windows/Office skills, and the ability to lift up to 45 lbs.