Onsite Customer Success Specialist - Onboarding & Retention

Clearviewcctv

Pompano Beach (FL)

On-site

USD 47,000 - 52,000

Full time

14 days+
Application generator

Stand out for this role — generate a tailored resume and cover letter in about a minute.

Get past ATS filters

Benefits offered by this job

Comprehensive Medical, Dental, and Vision plans
401(k) with 3% safe harbor match
Unlimited Time Off policy
Free snacks and beverages
Growth and advancement opportunities
Commitment to diversity

Job summary

A technology leader in surveillance solutions is seeking a Customer Success Representative in Pompano Beach. This role is critical for enhancing customer satisfaction and includes onboarding new clients, providing direct support for service issues, and maintaining customer relationships. Ideal candidates should have over 2 years of customer success experience and strong communication skills. Join a company dedicated to professional development and customer excellence, with a salary range of $47,000.00 - $52,000.00 per year.

Qualifications

  • 2+ years customer success or account management experience in a SaaS or Transactional Technology company.
  • Strong proficiency in product training and communication with users of different skill levels.
  • Experience with security or camera surveillance industry preferred.

Responsibilities

  • Provide direct assistance for customer support and service issues.
  • Serve as a primary contact for onboarding new customers.
  • Gauge customer engagement and provide feedback for improvement.

Skills

Customer success experience
Communication skills
Attention to detail
Technical proficiency
Ability to manage multiple tasks

Education

Degree level education preferred

Tools

CRM platform knowledge

Job description

A technology leader in surveillance solutions is seeking a Customer Success Representative in Pompano Beach. This role is critical for enhancing customer satisfaction and includes onboarding new clients, providing direct support for service issues, and maintaining customer relationships. Ideal candidates should have over 2 years of customer success experience and strong communication skills. Join a company dedicated to professional development and customer excellence, with a salary range of $47,000.00 - $52,000.00 per year.
Get your free, confidential resume review.

or drag and drop your file here.

Similar jobs

Similar jobs worth comparing

Onsite Customer Success Specialist (B2B SaaS)
Onsite Customer Success Specialist (B2B SaaS)

IC Realtime • Pompano Beach (FL)

On-site
USD 47,000 - 52,000
Comprehensive Medical, Dental, and Vision plans
401(k) with 3% safe harbor match
Unlimited Time Off policy
+3
Onsite Customer Success Specialist (B2B SaaS)
Onsite Customer Success Specialist (B2B SaaS)

IC Realtime, LLC • Pompano Beach (FL)

On-site
USD 47,000 - 52,000
Comprehensive Medical, Dental, and Vision plans
401(k) with a 3% safe harbor match
Unlimited Time Off policy
+2
Customer Success Advocate: Onboarding, Growth & Support
Customer Success Advocate: Onboarding, Growth & Support

ClearViewCCTV.com • Pompano Beach (FL)

On-site
USD 50,000 - 80,000
Comprehensive Medical, Dental, and Vision plans
401(k) with a 3% safe harbor match
Unlimited Time Off policy
+3
Customer Success Associate — Onboarding & Growth
Customer Success Associate — Onboarding & Growth

Modern.ai • Miami (FL)

On-site
USD 45,000 - 55,000
Direct mentorship from senior leadership
Unlimited PTO
Medical/dental/vision coverage
+1
Strategic Customer Success Manager: Growth & Retention Lead
Strategic Customer Success Manager: Growth & Retention Lead

R2 Unified Technologies • Boca Raton (FL)

On-site
USD 70,000 - 90,000
401k with matching
Profit sharing
Unlimited PTO
+3
Remote Customer Success & Onboarding Specialist
Remote Customer Success & Onboarding Specialist

DashFuel • United States

Remote
USD 75,000 - 100,000
Customer Success Specialist: Onboarding & Growth
Customer Success Specialist: Onboarding & Growth

FF Inc • Raleigh (NC)

On-site
USD 55,000 - 75,000
Competitive pay with performance bonuses
Hands-on training and ongoing coaching
Opportunities for growth
Remote SaaS Customer Success Specialist — Onboarding & Growth
Remote SaaS Customer Success Specialist — Onboarding & Growth

Hello Lamp Post • United States

Remote
USD 60,000 - 70,000
Customer Success & Ops Associate (Growth & Onboarding)
Customer Success & Ops Associate (Growth & Onboarding)

Hut 8 • Miami (FL)

On-site
USD 60,000 - 75,000
Remote SaaS Customer Success Lead – Onboarding & Growth
Remote SaaS Customer Success Lead – Onboarding & Growth

TITAN • United States

Remote
CAD 70,000 - 90,000