Onsite Customer Service Rep — Paid Training & Benefits

Foundever; Fayetteville (NC); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Competitive pay

Paid training

Full-time hours

401(k) with company matching

Health benefits

EAP support

Paid time off

Referral bonuses

Career growth

Bonus programs

Job summary

Foundever is seeking a Customer Service Representative in Fayetteville, NC, onsite within 50 miles of the Fayetteville site. You will handle inbound calls to resolve customer issues and manage financial inquiries with care and accuracy.

We offer paid training, full-time hours, and benefits to support your financial, physical, and mental well-being. This is a growth-focused role with opportunities for advancement within Foundever.

Qualifications

• Minimum education: High School Diploma or GED.
• 18+ years old and able to work full-time with weekend availability.
• Prior customer service experience is a plus.

Responsibilities

• Handle inbound calls to resolve customer issues and financial inquiries.
• Assist customers with financial services and navigate systems for information.
• Provide compassionate, accurate, and timely service and document interactions.

Skills

System Navigation

Customer Service Aptitude

Reliability

Critical Thinking

Service-Oriented

Organizational Skills

Self-paced Learner

Education

High School Diploma or GED

Job description

Foundever is seeking a Customer Service Representative in Fayetteville, NC, onsite within 50 miles of the Fayetteville site. You will handle inbound calls to resolve customer issues and manage financial inquiries with care and accuracy.

We offer paid training, full-time hours, and benefits to support your financial, physical, and mental well-being. This is a growth-focused role with opportunities for advancement within Foundever.