Onsite Customer Quality Engineer – Aerospace

Collins Aerospace; Fairfield (CA); On-site; USD 118,000 - 225,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) plan with matching

Job summary

Collins Aerospace in Fairfield, CA, is seeking a Customer Quality Engineer to monitor Quality and Continuous Improvement activities and to represent the Quality function with key customers. The role requires collaboration with an Integrated Product Team to drive process improvements and ensure the voice of the customer is represented.

The candidate should have a university degree with significant experience in regulated environments, knowledge of QMS, and strong communication skills.

Qualifications

• Typically requires a University Degree and minimum 8 years prior relevant experience or an Advanced Degree in a related field and minimum 5 years of experience.
• Experience working in regulated or quality-controlled environments where established standards and procedures guide product or process quality.
• Experience supporting or operating within a Quality Management System (QMS), including participation in quality processes, documentation, or compliance activities.

Responsibilities

• Promote the Quality culture in the business, through compliance to the QMS, requirements of AS9100 and adherence to Quality Cardinal Rules
• Work closely with Operations to ensure product meets requirements and provide guidance in all matters related to Customer Requirements
• Drive problem resolution through to completion for customer SCARs and internal escapes. Ensuring key milestones are met, e.g. Containment, Root Cause Analysis, Mistake Proofing
• Utilizes PPAP core elements (PFMEA, MSA, Process Flow and Control Plans, etc.) to identify risks and propose mitigation solutions
• Participate in contract review, ensuring customer specific requirements are understood and effectively communicate throughout the business
• Maintain reports, databases and assists with the management of the QMS including customer scorecards, corrective actions, manufacturing dashboards and CPI project tracker, updating weekly and monthly quality reports as required
• Participate in customer calls and coordinate / host 2nd party (customer) visits and site audits
• Understands and communicate the ‘voice of the customer’ (externally and internally) in decisions affecting quality and performance
• Work with functional groups to help internal customers define and establish quality and process improvements
• Communicate and work at all levels within the business

Skills

Quality culture

Root cause analysis

Communication

Team collaboration

Education

Bachelor's degree

Tools

SAP

QMS software

Job description

Collins Aerospace in Fairfield, CA, is seeking a Customer Quality Engineer to monitor Quality and Continuous Improvement activities and to represent the Quality function with key customers. The role requires collaboration with an Integrated Product Team to drive process improvements and ensure the voice of the customer is represented.

The candidate should have a university degree with significant experience in regulated environments, knowledge of QMS, and strong communication skills.