Onsite Customer Experience & Sales Specialist

Alma Lasers, Inc.; Buffalo Grove (IL); Hybrid; USD 50,000 - 60,000; Full time

Job summary

Alma Lasers, Inc. is seeking a Customer Experience Specialist in Buffalo Grove, IL for a full‑time, on‑site role. You will drive revenue by renewing service contracts, generating quotes, and delivering exceptional customer service across the customer journey.

The ideal candidate has 1–3 years of sales experience, a Bachelor’s degree is highly desired, and Salesforce experience is preferred. This role is performance‑driven and offers base salary with commissions.

Qualifications

• Bachelor’s degree or equivalent experience preferred.
• 1–3 years sales experience with a track record of meeting/exceeding targets.
• Salesforce experience preferred.
• Excellent verbal and written communication skills.
• Ability to multitask and manage a busy workload.

Responsibilities

• Make a minimum of outbound calls to generate new sales opportunities.
• Generate, send, and follow up on quotes for service contracts and maintenance.
• Build and manage a healthy sales pipeline and close deals.
• Provide superior customer service and support throughout the customer journey.

Skills

Outbound sales

Relationship building

Cold calling

Negotiation

CRM management

Education

Bachelor’s degree

Tools

Salesforce

MS Office

Job description

Alma Lasers, Inc. is seeking a Customer Experience Specialist in Buffalo Grove, IL for a full‑time, on‑site role. You will drive revenue by renewing service contracts, generating quotes, and delivering exceptional customer service across the customer journey.

The ideal candidate has 1–3 years of sales experience, a Bachelor’s degree is highly desired, and Salesforce experience is preferred. This role is performance‑driven and offers base salary with commissions.