Onsite Commercial Property & Tenant Experience Lead

Insight Global; Milwaukee (WI); On-site; USD 100,000 - 120,000; Full time

Benefits offered by this job

Healthcare insurance

Paid leave

Job summary

Insight Global is seeking a Property Manager to lead on-site operations for a premier Milwaukee commercial property. You will supervise maintenance staff, coordinate vendor engagements, and manage daily operations to deliver exceptional tenant service.

The role requires 5–10 years in property management, strong vendor and contract management, and experience with budgets and financial reporting. A Bachelor’s degree or equivalent experience is required, with a focus on delivering a high-touch,

Qualifications

• 5-10 years of property management experience or strong residential with at least 1 year in commercial
• Experience managing large commercial assets and complex tenant environments
• Experience leading maintenance, facilities, or property management teams
• Strong tenant relations and customer service background
• Experience with budgets, financial reporting, and operating expense management
• Proficient with Yardi or similar property management software

Responsibilities

• Serve as the primary onsite operational leader for a large commercial property in Milwaukee
• Supervise the Facilities Manager and oversee maintenance operations through the onsite facilities team
• Manage daily building operations, maintenance activities, and operational efficiency initiatives
• Build and maintain strong relationships with tenants and other key occupants
• Deliver a hospitality-focused tenant experience through responsive communication and issue resolution
• Coordinate vendor relationships, contract negotiations, and competitive bid processes
• Conduct regular property inspections and ensure the building is maintained to company standards
• Oversee capital improvements, maintenance projects, and tenant improvement initiatives
• Review financial performance, monitor operating expenses, and provide recommendations for capital investments
• Partner with accounting, asset management, and leadership teams on budget management and reporting
• Utilize Yardi and property management systems to support operational and financial activities
• Coordinate with the multifamily management team regarding shared building systems, maintenance, and life safety operations
• Evaluate current processes, identify opportunities for improvement, and implement operational best practices
• Mentor team members and foster a collaborative, solutions-oriented culture
• Escalate and resolve tenant concerns quickly while maintaining strong customer relationships

Skills

Tenant relations

Communication

Independent work

Budgeting awareness

Education

Bachelor's degree or equivalent experience

Tools

Yardi

Microsoft Office

Job description

Insight Global is seeking a Property Manager to lead on-site operations for a premier Milwaukee commercial property. You will supervise maintenance staff, coordinate vendor engagements, and manage daily operations to deliver exceptional tenant service.

The role requires 5–10 years in property management, strong vendor and contract management, and experience with budgets and financial reporting. A Bachelor’s degree or equivalent experience is required, with a focus on delivering a high-touch,