Onsite Commercial Banking Admin: Loan & Client Support

BancFirst; Oklahoma City (OK); On-site; USD 32,000 - 42,000; Full time

Job summary

BancFirst is seeking a Commercial Banking Administrative Assistant to provide front-line support for loan officers and commercial clients. This fully onsite role requires handling daily banking tasks, maintaining records, and coordinating loan-related activities within a confidential environment.

The ideal candidate will have excellent customer service, strong communication, attention to detail, and the ability to manage multiple tasks under deadlines.

Qualifications

• Excellent customer service skills with professional verbal and written communication abilities.
• Highly detail-oriented, organized, and able to effectively prioritize and manage multiple tasks while meeting deadlines and performing well under pressure.
• Proficient in Microsoft Office and knowledge of and/or ability to quickly learn new banking systems and technologies.

Responsibilities

• Provide support to multiple loan officers by assisting with the management of deposit and lending relationships of new and existing commercial clients.
• Assist with officers’ loan and deposit portfolio by monitoring daily and monthly reports and collecting any necessary information.
• Oversee loan origination process by communicating with all parties involved, gather all supporting documents for loan requests, review loan documents, coordinate loan closings and execution of loan documents, and handle loan fundings.
• Maintain organized records and documentation throughout the loan process and ensure compliance with regulations, policies, and procedures.
• Liaison between other departments within the bank to provide excellent customer service.
• Handle daily client requests such as account maintenance, wire originations, funds transfers, loan payments/advances, and other general inquiries to accommodate all banking needs.
• Manage loan officers’ schedules, coordinate meetings, handling phone calls/emails, and other department related duties as requested.

Skills

Customer service

Verbal communication

Written communication

Detail-oriented

Organized

Task prioritization

Tools

Microsoft Office

Job description

BancFirst is seeking a Commercial Banking Administrative Assistant to provide front-line support for loan officers and commercial clients. This fully onsite role requires handling daily banking tasks, maintaining records, and coordinating loan-related activities within a confidential environment.

The ideal candidate will have excellent customer service, strong communication, attention to detail, and the ability to manage multiple tasks under deadlines.